Q Park Walsh

Q Park Walsh Email and Phone Number

Sr. HR PM, Hiring Program @ Microsoft @ Microsoft
redmond, washington, united states
Q Park Walsh's Location
Seattle, Washington, United States, United States
Q Park Walsh's Contact Details

Q Park Walsh personal email

n/a
About Q Park Walsh

I've been fortunate to spend most of my professional career working with super smart, dedicated, and fun humans at Microsoft & Amazon in Seattle. I've supported Recruiting & HR Ops as a global PM, and get energy from driving a customer-first approach to solve big, messy problems and connect teams meaningfully toward a shared goal. I've especially loved collaborating with colleagues from dozens of different cultures in my current role, and learning the nuances of managing a global team. Incluso tengo la oportunidad de practicar mi español profesional. Let's connect if your team needs an experienced PM to break down silos and build relationships that can unlock your next business challenge! Or even if you just want to chat since I love meeting new people :D

Q Park Walsh's Current Company Details
Microsoft

Microsoft

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Sr. HR PM, Hiring Program @ Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Q Park Walsh Work Experience Details
  • Microsoft
    Sr. Hr Pm, Hiring Program
    Microsoft Sep 2023 - Present
    Seattle, Washington, United States
  • Microsoft
    Pm, Employee Moves
    Microsoft Mar 2022 - Sep 2023
    Seattle, Washington, United States
  • Amazon
    Sr. Program Manager
    Amazon Jul 2018 - Mar 2022
    Greater Seattle Area
    - Advocate for ~1,000 global customers impacted by new policies, processes, or products developed by central teams. Partner with cross-functional teams and vendors to influence their product roadmaps and develop necessary change management strategy.- Define and execute on program roadmap informed by business needs, data insights, customerfeedback, and central team initiatives. Anticipate roadblocks, provide escalation management,make tradeoffs, and balance business needs versus constraints. Provide leadership, stakeholders, and customers ongoing updates on program progress, risks, and mitigation strategies.- Drive medium and large-scale global change management for new tools and policies impactingADG Recruiting. Seek early input on change management plans and communications, especially from international and functionally diverse teams to help me catch blind spots and better serve all of our customers.
  • Amazon
    Manager, Recruiting Coordination
    Amazon Oct 2016 - Jan 2018
    Greater Seattle Area
    - Managed a team of 12 Recruiting Coordinators across regions, leading the team to exceedscheduling performance metrics all quarters while supporting their career growth by aligningthem with stretch projects. 7 team members graduated into more advanced positions atAmazon, like Program Manager, Executive Assistant, and Sourcing Recruiter.- Partnered with international counterparts across organizations to develop more consistent andinclusive scheduling and interviewing practices.- Managed Bar Raiser Interview program for Alexa & Devices organization, partnering withtenured interviewers to define and communicate best practices for candidate assessment. Recruited senior interviewers to participate in interviewer upskill training.- Developed and conducted an experiment to improve candidate experience when traveling forinterviews, eliminating the need for candidates to wait for expense reimbursement.
  • Amazon
    Lead Recruiting Coordinator
    Amazon May 2016 - Oct 2016
    Greater Seattle Area
    - Managed a first-of-its-kind shared hiring project across Amazon to increase hiring velocity forcritical teams. Led to 120+ hires for linchpin roles in a 6wk period.- Identified opportunities for improving candidate experience and scheduling efficiency, thendeveloped and implemented solutions for the team. Applied scrappy and innovative solutions toalleviate hiring bottleneck of limited interviewer pools for Science and UX roles.- Developed email templates for interviewer, manager, and candidate communications that wereleveraged for training 200+ coordinators across multiple organizations.
  • Kforce Inc
    Consultant Care & Msp Regional Pm
    Kforce Inc Jun 2013 - May 2016
    Greater Seattle Area
    - Managed consultant experience & retention across portfolio for PNW region- Created five unique consultant care and onboarding programs for Fortune 500 clients in Seattle and Redmond. Provided recommendations for program development and process improvement firm-wide.- Developed relationships with over 300 technical professionals by creating an effective onboarding process, providing timely issue resolution, and planning monthly consultant events, increasing employee retention and satisfaction.- Acted as liaison between client and office leadership to escalate issues as necessary and improve work flow for revenue-generating employees and management.- Performed critical administrative duties including, but not limited to: MS Excel spreadsheet creation and maintenance for budget, compensation plans, and employee performance statistics; scheduling meetings and conference calls; and auditing confidential consultant records and contracts.- Provided excellent customer service to consultants and client contacts, emphasizing clear and dependable communication as well as meticulous attention to detail.- Worked in conjunction with corporate office to direct operations for payroll, HR, and invoicing, focusing on process improvement and effective communication, leading to increased client satisfaction and minimizing loss of revenue due to clerical errors.
  • The Antlers
    Bartender And Server
    The Antlers Aug 2010 - Jun 2013
    Ithaca, Ny
    - Worked full time to finance education.- Promoted from busser position for exceptional work ethic and ability to built rapport with customers. - Made and serves drink orders and process checks for restaurant while providing attentive service to bar customers - average 150+ customers per shift. - Processed all monetary transactions and balance register. Responsible for closing restaurant and security at the end of each shift. - Chosen to train new bussers and bartenders in restaurant, bar, and service procedures.
  • The Humane League
    Interim Boston Campaign Director
    The Humane League May 2012 - Jul 2012
    Greater Boston Area
    - Worked for a national animal protection non-profit organization to coordinate all campaign work in the Greater Boston area. - Selected from a large group of applicants to take on a leadership role. - Responsibilities included volunteer recruitment and organizing, public outreach, speaking to the press, and social media management.
  • Holland America Line
    Direct Sales Reservation Agent
    Holland America Line Oct 2009 - Aug 2010
    Greater Seattle Area
    - Promoted from General Reservation Department in November 2009 for exceeding sales goals and customer service standards. - Consistently within top five in individual sales, selling millions of dollars in cruise and vacation packages for the company. - Provided extensive customer service and sales information by phone, e-mail, and in person. - Handled sensitive personal and financial information for follow-up, international travel arrangements, and payments. - Collaboration with national and international travel groups for coordination of valuable vacation packages. - Handled public inquiry during emergency travel notifications and public affairs concerns.
  • Blair Corporation
    Express.Com E-Commerce Supervisor
    Blair Corporation May 2008 - Sep 2009
    Erie, Pennsylvania Area
    - Selected from large group of applicants for promotion from Customer Service Agent in December 2008 for excellent leadership and customer service. - Managed over fifty Customer Service Agents and handled escalated calls and e-mails for Express.com in addition to all sales and customer service communications for Spanish-speaking customers. - Assisted local and corporate project managers with quality assurance and employee reviews, including recommendations for new hires and terminations. - Wrote and edited internal and public corporate communications including creation of templates for all customer service e-mails sent to customers. - Selected to lead training for new hires on product information, customer service expectations, data entry, and software troubleshooting.

Q Park Walsh Skills

Customer Service Sales Management Leadership Social Networking Data Entry Microsoft Office Interviews Public Speaking Recruiting Training Communication Customer Focused Service Customer Service Training Editing Social Media Microsoft Excel English And Spanish Languages Supervisory Experience Quality Assurance Training Leadership Travel Arrangements Call Center Administration Scientific Writing Bartending Activism Non Profit Volunteer

Q Park Walsh Education Details

Frequently Asked Questions about Q Park Walsh

What company does Q Park Walsh work for?

Q Park Walsh works for Microsoft

What is Q Park Walsh's role at the current company?

Q Park Walsh's current role is Sr. HR PM, Hiring Program @ Microsoft.

What is Q Park Walsh's email address?

Q Park Walsh's email address is qp****@****zon.com

What is Q Park Walsh's direct phone number?

Q Park Walsh's direct phone number is +181439*****

What schools did Q Park Walsh attend?

Q Park Walsh attended Cornell University, Gannon University, Northwest Pennsylvania Collegiate Academy.

What are some of Q Park Walsh's interests?

Q Park Walsh has interest in Social Services, Civil Rights And Social Action, Politics, Education, Environment, Novice Vegan Cook, Biology Nerd, Poverty Alleviation, Science And Technology, Movie Buff.

What skills is Q Park Walsh known for?

Q Park Walsh has skills like Customer Service, Sales, Management, Leadership, Social Networking, Data Entry, Microsoft Office, Interviews, Public Speaking, Recruiting, Training, Communication.

Who are Q Park Walsh's colleagues?

Q Park Walsh's colleagues are Abdelali Zitouni, Najrul Islam, Leanne Keck, Mba, Alfin Ardiansyah, Manavdeep Singh Dhaliwal, Emme Ci, Turabkhan Jahid.

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