-CRM Database Management-Invoicing-PDF/Document Creation-Calendar Management-Bookkeeping and customer management -Insurance VerificationOperational Management-Place ads on career websites, review resumes, and contact the right candidates. -Client onboarding tasks like responding to emails and sending invoices and contracts -Research AssistantCreative Support-Product launches (generally for digital products, such as courses and ebooks) -Basic Website Maintenance-Creating Presentations-Logo DesignOrganizational Management -Email Management/Clean up

We're building the one-click checkout for real estate transactions.By leveraging proprietary technology and best-in-class operations, we provide mortgage lenders,real estate investors, and proptech companies with the platform they need to digitize real estate transactions–making them faster, simpler, and more affordable. With a focus on title insurance, escrow, and related services, our APIs and dashboards enable our partners to better serve homeowners.Spruce is headquartered in New York, with hubs across the U.S. Learn more about how Spruce can bring your business digital: www.spruce.co.Proactively handle incoming communication from clients via phone, email, and Slack channels.Aid in timely responses to vendor/lender comments based on client/internal SLAs.Implement projects that increase process efficiency.Work with third-party vendors to prepare files for settlement.Provide timely responses to regulatory requests through established channels.Report to Frontend Operations Manager and work closely with the Closing department.Start the closing process for orders based on established standards and practices with almost noguidance.Manage external communication with agents, clients, and consumers via welcome emails anddocument request follow-ups.Circulate Earnest Money Deposit Receipts to all necessary parties.Order title search and any applicable items ie. HOA, MLC, Municipal Lien Searches.Schedule seller signings.Familiarize yourself with any additional state-specific requirements and needed documents.Clearly and effectively give and receive feedback.

•Ability to apply underwriting tools, systems, and resources to achieve goals, solve complex problems, establish and build healthy working relationships.•Review and analyze income from both personal and corporate tax returns.•Responsible for analyzing highly complex financial and credit information according to internal underwriting standards, investor guidelines, and federal regulations.•Maintain a comprehensive working knowledge of all aspects of Single-Family units and leasing documents in accordance with company and Fair Housing guidelines.•Verifies employment along with income information, provide reviews on credit history and compute the borrower’s assets and collaterals.•Communicate with Clients on all offers submitted by residential rental application.•Ability to work collaboratively and supportively with management to achieve business objectives.

• Processed and maintained compliance and company policy to ensure all data transactions/source documents ( i.e: New Hire Forms, Terminations, Promotions, Pay changes and Personal • Generated and developed statistical reports to relay information to Internal and External clients, Directors and Managers• Conducted research with BSO (Business Services online) to verify Social Security numbers for Name Changes, Date of Birth errors, Rehires and Social Security discrepancies• Responsible for developing and generated daily ad-hoc queries in PeopleSoft to verify daily data for inconsistency/errors• Provided assistance to the Field and Corporate employees with Payroll Questions/Concerns, Benefits and HR related issues