Led the strategic development of applications, communicating product visions and defining 2 roadmaps, 5 release plans, and support matrices; fostered collaboration among the development team and stakeholders to drive successful product strategy execution.Directed the creation and successful deployment of an internal business insight and monitoring platform, providing 100+ users with streamlined access to critical data; resolved technical challenges around enrollment and enhanced delivery of essential business files.Collaborated with 150+ healthcare/government stakeholders to identify MVPs and gather business and functional requirements in Rally to develop multi-million-dollar government programs, enabling 2K-8K immigrant workers to apply for Medicaid in Illinois.Coached and mentored 5-8 product/project members to refine SAFe, Agile, and Scrum Practices/Processes, introducing design thinking and customer/user centric philosophies to outline the purposes of building and delivering high-quality products for users. Conducted market, UX/UI, and product analysis to enhance major systems with innovative technologies, designs, processes, and configurations, addressing internal/external issues to continuously improve product usability and development.

Pioneered the strategic ideation and successful execution of MarTech tools designed to alleviate healthcare industry talent shortages and reduce turnover rates; played pivotal roles as Product Manager and Product Owner, ● Directed the strategic development of the ATS software, setting clear product goals and sprint objectives; instrumental in driving a 75% rise in new user account creation and cutting apply-to-hire time by 35% upon rapid promotion to Product Owner.● Orchestrated VOC strategy to anticipate customer demands, resulting in the creation of 30+ user stories and product requirements; continuously monitored project milestones and functionality to guarantee successful feature delivery.● Designed and implemented a mentorship and coaching framework for diverse teams, yielding a 30% enhancement in team productivity through a strategic reorganization of departments, optimizing skill utilization for improved performance outcomes.● Engineered a data-driven decision approach to align company goals with emerging market needs,

Formulated actionable strategies to enhance product sprint planning processes, fostering alignment with stakeholders, and prioritizing initiatives. Led end-to-end front-end and back-end testing efforts across intricate systems, web applications, and mobile platforms.Led technical coaching sessions for the development team, focusing on software functionality and proper developmental procedures; efforts resulted in the team achieving a 30% reduction in deployment time and a 20% increase in code quality.

Coordinated and facilitated the successful execution of a transportation management software project in partnership with 2 regionally based transit agencies, resulting in the timely completion of 5 pivotal projects dedicated to enhancing medical transportation accessibility for specific demographic groups.● Conducted comprehensive analysis of new and existing program increments, identifying, and reporting defects to product teams in Jira; feedback led to better product quality and streamlined future version releases.● Cultivated trusting relationships with internal/external stakeholders and coordinated with cross-functional teams to arrange customized training sessions for small/large employee groups (from 10 clients). ● Analyzed AWS server health, tracked deployment errors, and configured GIS updates and route server files.

Led marketing programs to increase Fitbit sales across the Philadelphia market, increasing market share by 17% annually. Leveraged communication, interpersonal, and problem-solving skills to cultivate strong relations with key clients, vendors, and partners.• Spearheaded Fitbit’s participation in 25+ trade shows and organized promotional activities to raise brand awareness. • Communicated with strategic, territory, and regional managers to assess needs and create specialized training programs.

Educated employees on new merchandise during seasonal workshops. Partnered with sales representatives and managers to coordinate delivery and merchandising schedule. Established strong vendor relationships to maintain and support the business. Managed and stocked inventory of product. Communicated to potential customers about the product value, quality and style.

Market ResearchWork with professionals in the solar power energy field towards sustainable campus life Contacted College Professional for appointment planning for the 2013 Green Build Expo Data EntryDeveloped video marketing for company

Work with entrepreneurs and investors to provide support for variety of innovation andcommercialization activities, selected accomplishments include:• Analyze emerging tablet market and document to aid in larger market analysis• Create target account lists for cloud-based subscription billing company in efforts toenter new segments• Learn about research and development and commercialization practices throughindustry literature (Geoffrey Moore

Marketing research for developing accounts, developed new marketing strategies forretrieval of new leads, sorted information gathering through several different databaseand producing data reports for presentation with GoogleDocs.