My colleagues recognize my unique combination of people skills, business intelligence and analytical skills to continually improve enterprise-wide operations and enhancing client engagement on a national level. I am a multi-unit retail champion & customer experience advocate - growing revenue and profitability across Canada through business transformation and reinvention. I refocused the core business, at the retail and digital “do it yourself” platform, delivering a differentiated, improved client and employee experience which accelerated client growth. In my most recent experience, I reported to the company President and directed all Canadian Operations.