I hold a degree in professional writing and specialize in creative content development. I got my start overseeing communications and web management for community-based nonprofits. Accustomed to wearing many hats, I've helped independent authors, educational magazines, small businesses, and startups to craft effective, engaging content for print and digital media. Prior to joining Launch Potato, I led a team of 150+ freelance writers and editors as the Senior Content Manager of SuperSummary, an EdTech startup and digital publisher of literature study guides. With over 7 years in the digital publishing sphere as a content writer, editor, and manager, I've cultivated specializations in quality assurance, team training & development, and making chaotic processes manageable.In short, I am a results-oriented, empathetic leader who can drive project outcomes through strategic decision-making, immaculate recordkeeping, and leveraging the strengths of others. π₯Professional Snapshotπ₯People Management | 9+ yearsDigital Ed Publishing Industry | 7+ yearsDigital Content Management | 4+ yearsContent Management Systems (CMS) | 7+ yearsQuality Assurance | 6+ yearsCopy & Line Editing | 8+ yearsK-12 ELA/Literature Writing & Editing | 5+ yearsCustomer Service & Support | 12+ yearsWhen not at my computer, my husband and I strive to adopt sustainable living practices. We love to learn about and build homesteading skills (organic gardening and food preservation), experiment with vegan cooking (replacing mac and cheese is impossible), and discover new shows (currently on Supernatural). I also spend my time doting on our two pups (Riley and Olive), big black cat (Gizmo), and pet snake (Snakey).π Lit Corner | Favorite Reads πWatership Down by Richard Adams (fiction)The Chronicles of Narnia by C.S. Lewis (children's lit)Walk Two Moons by Sharon Creech (YA)9 Stories by J.D. Salinger (story collection)Saga Series by Brian K. Vaughan & Fiona Staples (graphic novel)David Sedaris books (creative nonfiction)e.e. cummings (poetry)Attainable Sustainable by Nat Geo (nonfiction)Let's connect! π»
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EditorAll About Cookies Dec 2023 - Presenthttps://allaboutcookies.org/authors/katequinlan -
EditorLaunch Potato Dec 2023 - Presenthttps://launchpotato.com/careers -
Content Operations ManagerIko Brands Jul 2023 - Oct 2023tools: Airtable | Google Workspace | Google Analytics | MarketMuse | Workable | Grafana | ChatGPT | Slack | Zoom | Loom | Calendly | CMS | Grammarly | Sendible | Adobe Stock | Canvasβ’ Oversaw content operations for the Iko Brands portfolio of niche websitesβ’ Assessed, managed, and established internal workflows and processes using Airtableβ’ Responsible for recruiting, hiring, and onboarding based on department need assessmentβ’ Worked collaboratively with Communications Manager to foster team development, execute content strategy, and develop new content formatsβ’ Created, refined, and managed all SOPs for content management and operations, including a robust Content & Style Guide for freelance writers and editorsβ’ Collaborated with cross-functional Affiliate Marketing & SEO teams to align project goals and timelinesβ’ Managed the content creation strategy for a dozen websites, including the research, development, and launch of SEO-optimized content clusters and the direct oversight of team members and projectsβ’ Produced team-facing briefs for content clusters and corresponding content items (20-30 assets per cluster), approx. 250 per monthβ’ Leveraged MarketMuse insights to inform content planning and strategyβ’ Conducted the final editorial review of 15+ cluster articles per weekβ’ Cooperatively managed a contract-based editorial team of 22+ writers and 6 editorsβ’ In sum, contributed to the full-cycle production of 1,750+ web content assets -
Managing EditorIko Brands Mar 2023 - Jun 2023β’ Supported Editorial Director in the management of 20+ niche websites, spanning pet companion to fitness, health & beauty care, technology, and moreβ’ Worked cooperatively with executive stakeholders and developers to build Content Operations dashboardsβ’ Identified and enacted continuous process improvements, including the collection, organization, and reporting of data to inform business decisionsβ’ Built metrics dashboards to support daily and weekly content production processesβ’ Implemented SEO and content optimization best practicesβ’ Conducted the final editorial review of 40+ articles per weekβ’ Provided constructive feedback to an editorial team of 50+ writers and 10 editors -
Training EditorSupersummary Sep 2022 - Apr 2023β’ Functioned as part of a specialized Training Team to make recommendations for hire based on trial assessments and provide training writers with comprehensive, actionable coachingβ’ Copy and line edited trialist and training writer study guides (approx. 8k-22k words)β’ Implemented substantial developmental revisions as needed to ensure appropriate analytical depth based on target audienceβ’ Collaborated on projects and initiatives to improve writer resources -
Senior Content ManagerSupersummary Apr 2022 - Jul 2022During my tenure as Content Manager, I directly managed & trained 325 global team members across departments -- including Content, Operations, Publishing & Distribution, Recruiting, and Customer Support:β’ 270 freelance writersβ’ 30 freelance editorsβ’ 22 data entry specialiststools:Airtable | Google Workspace | MS Word | CMS | Adminium | Tableau | Amplitude | Recruitee | Slack | Zoom | Loom | Calendly | Dropbox | Quetext | Fellowsecondary:Google Analytics | Ahrefs | Semrush | SimilarWeb | Hotjar | Figma | Amazon Seller Central | Freshdesk | SurveyMonkey | Jira | ClickUp β’ Integral to the publication of 1,800+ high quality, in-depth literature study guidesβ’ Responsible for overseeing, maintaining, and increasing SuperSummary's backbone F/NF production pipeline, including writer, editor, and operations team capacity and productivityβ’ Maintained a data-centric pulse on the F/NF production pipeline and offered current and predictive insights into the department's metricsβ’ Built, trained, and managed specialized teams for: Writer Training, QA, Production, CMS data entryβ’ Provided new content & team managers with guidance on production, operations, and best practicesβ’ Leveraged diverse contractor talent to build cross-functional writer & editor teams across content departments (F/NF, Poetry, Teacher Resources, Special Projects)β’ Increased speed-to-market for study guides and minimized delays by implementing data-informed, proactive team planning and productivity standardsβ’ Regularly assessed F/NF pipeline efficiency and adeptly adapted processes to meet the demands of scalingβ’ Continuously monitored production progress against KPIs to identify and address emerging issues and evaluate production team capacity to support scalability goalsβ’ Assisted with Airtable data migration -- established production workflows and streamlined KPI reporting via the creation of customized views and dashboards -
Content ManagerSupersummary Aug 2019 - Jul 2022Remoteβ’ Owned the day-to-day and long-term content creation of SuperSummaryβs rapidly scaling Fiction/Nonfiction product pipelineβ’ Reported on KPIs weekly and presented operational insights and monthly data/metrics to internal stakeholdersβ’ Independently managed a growing team of freelancers (150+ writers, 18+ editors) and cultivated fruitful, long-term relationships with contractors; provided writers & editors with feedback and guidance and assessed need for coaching, advancement, etc.β’ Developed and executed the companyβs first comprehensive writer training program, resulting in increased writer retention, elevated guide quality, and systematized quality standardsβ’ Conducted regular QA to safeguard brand, identify and enact continuous process improvements, and improve customer experienceβ’ Collaborated with cross-functional teams on content strategy and new product initiativesβ’ Continually developed and executed creative process improvements (e.g., outlined & implemented new editorial roles to streamline production and promote scalability)β’ Spearheaded initiatives to cultivate company culture (e.g., hosted monthly workshops & activities for editorial team members; managed team newsletters and company announcements) and promote brand awareness (e.g., assisted with TrustPilot campaign launch)β’ Maintained documentation β e.g., style/formatting standards, SOPs, and team instructional materials β’ Hiring/Recruiting: Worked closely with Recruiting Team to meet quarterly hiring goals; used Recruitee to manage the editorial recruiting pipelineProject Management: Digital Asset Migrationβ’ Oversaw migration of content library to custom CMS, including the interviewing, hiring, and training of virtual data entry teamsβ’ Created comprehensive data entry and QA training videos & resources, and established new processes for both CMS content creation and quality assurance β’ Partnered with developers & senior teams to troubleshoot CMS developments and inform content standards -
Customer Support SupervisorSupersummary Sep 2020 - Aug 2021Remotetools:Freshdesk | RetentionEngine | Chargebee | Amplitude | CMS | Adminium | Google Workspace | Trustpilotβ’ Oversaw customer support operations, including establishing and monitoring KPIs, coaching team on best practices, and reducing churn rate through exemplary support interactionsβ’ Managed end-to-end recruiting, including interviewing, hiring, and training Customer Support Leadβ’ Created CSL trial & assessment as well as training documents -
RΓ©sumΓ© WriterRed Pen Wench Jan 2019 - Jul 2020Remote / Greater Los Angeles Areaβ’ Created cover letters, rΓ©sumΓ©s, and LinkedIn profiles across diverse fieldsβ’ Collaborated with clients through entire process to create personalized resumes purposefully tailored to achieve career objectives -
Developmental EditorSupersummary Jun 2018 - Aug 2019Remoteβ’ Conducted long-form copy and developmental editing of 200+ in-depth literature study guides (approx. 12k-50k words) in MS Wordβ’ Implemented heavy rewrites as needed to flesh out & bolster literary analysis as well as to improve the content's overall clarity, flow, and paceβ’ Upheld rigorous quality standards and adherence to SuperSummary's style guide -
Associate EditorSupersummary Apr 2018 - Jun 2018Remoteβ’ Managed recruits, corresponded with hundreds of applicants, and oversaw trial process using G-Suite and Dropboxβ’ Evaluated trials and provided feedback to writersβ’ Copy and line edited short literary summaries (1k words) in adherence to style guide in CMS -
Copy EditorRanker May 2019 - Jul 2019Remote / Greater Los Angeles Areaβ’ Executed brand safety for data-driven digital media company with over 45 million unique users/monthβ’ Copy edited high-volume of articles in crime, history, & entertainment verticals for accuracy, plagiarism, tone, bias, SEO, Grapeshot, grammar, and spelling/typos in CMS -
Qa Copy EditorRanker Sep 2018 - May 2019Remote / Greater Los Angeles Areaβ’ Reviewed Unspeakable Crimes and related verticals for accuracy, plagiarism, tone, format, Grapeshot, brand alignment, and quality, and implemented content repairs directly in CMSβ’ Conducted extensive fact-checking and rewrites to ensure current best practices and eliminate legal risksβ’ Updated images and added appropriate licensesβ’ Communicated with Editorial Team via Slack and Google Hangouts β’ Utilized G-Suite to track and document projects -
Freelance Writer, Copy Editor, And RΓ©sumΓ© ConsultantFreelance Professional Writing & Editing Jan 2012 - Dec 2018Versed with fiction novels, literary and educational magazines, comic series, promotional materials (flyers, brochures), newsletters, blog articles, media communications, production scripts, curriculum, training manuals, menus, and more.Independent Authors - Full-length manuscripts (400+ pages) - Conducted developmental editing for novels as needed- Remotely collaborated with authors regarding revisions, professional promotion, and publication processWhat's This?! Media (Kutztown, PA)April - August 2014- Scripts for music videos, commercials, and PSAs (including formatting for screen)- Wrote press releases and developed media contacts Daniel McCloskey, Cyberpunk Apocalypse (Pittsburgh, PA)February - March 2014- "Top of the Line"β comic series Issues 1-4 - "A Film About Billy"β novel reprint Professional RΓ©sumΓ©s:Constructed rΓ©sumΓ©s, cover letters, and LinkedIn profiles across multiple disciplines, including but not limited to: Psychology, Social Work, Restaurant Management, Business Marketing/Management, Communications, Neuroscience, Journalism, Public Relations, Audio Engineering.
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Content Writer And French Video EditorShmoop Jul 2018 - Sep 2018Remoteβ’ Wrote full-length learning guides for film (30k+ words) in adherence to style guideβ’ Edited French I video transcripts for accuracy and added closed captions to videos -
Qa Copy EditorJobhero Feb 2018 - Apr 2018Remoteβ’ Copy edited job overviews (1k+ words) in CMS, validated hyperlinks, and updated formatting to reflect current style guidelinesβ’ Promoted to Associate Editor with then sister company (SuperSummary) -
Writing TutorBrainfuse Jan 2018 - Feb 2018Remoteβ’ Reviewed MLA and APA essays (as well as other academic assignments and rΓ©sumΓ©s)β’ Provided students with detailed feedback regarding grammar, format, and style -
Qa Copy Editor; Qa Foreign Language Copy EditorShmoop Dec 2015 - Feb 2018Remoteβ’ QA copy and line edited K-12 and AP courses, introductory French courses, remedial content, and auxiliary materials in CMS for: accuracy, clarity, effectiveness, grammar, consistency, and errorsβ’ Edited content across myriad disciplines, including Humanities, e.g. French, ELA, Art History, History; Social Sciences, e.g. Geography, Economics, Sociology; Science, e.g. Biology, Physics; and more β’ Validated site functionality/aesthetics and input/edited basic HTML: text, links, images, formatting, tables, videosβ’ Assigned common core literacy and Social Studies standards to activities as neededβ’ Promoted to QA Foreign Language Copy Editor of French I and II courses -
Content And Foreign Language Assessment WriterShmoop Oct 2016 - Jan 2018Remoteβ’ Designed auxiliary student and teacher worksheets for K-5 ELA, SS, SCI courses in Wordβ’ Wrote reading and activity components to Sociology lessons in alignment with CCSSβ’ Reviewed French II units and wrote quizzes/assessment tests (35k+ words) for rigor and complexity -
Ela Shack Copy EditorShmoop Jan 2016 - Dec 2016Remoteβ’ Copy and line edited ELA Shack (remedial ELA) writer submissions in Word for: clarity, effectiveness, accuracy, consistency, grammar, errors, target audience, common core alignmentβ’ Reviewed variety of problem types and assessed depth of knowledge and difficulty, grades 3 to 8 -
Creative ConsultantKutztown Fire Company Social Quarters Jan 2012 - May 2017β’ Functioned as creative consultant for 501(c)3 nonprofitβ’ Developed and constructed new 2016 company website with original content, and remotely updated and monitored websiteβ’ Created SEO, online marketing, and social media campaigns for 2016 website β’ Redesigned new 2016 in-house and to go menus and outdated 2016 wedding package materialsβ’ Reformatted and copy edited 2015 full in-house and to go menus β’ Designed and wrote company newsletters 2014-2016β’ Designed flyers and promoted in-house events 2014-2015β’ Proofread menu updates, monthly calendars, flyers, and newsletters 2012-2015
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Bartender/ServerKutztown Fire Company Social Quarters Aug 2010 - Oct 2015Kutztown, Pennsylvaniaβ’ Encouraged team dynamic to enhance customer satisfaction β’ Executed a pleasant and professional dining experience in accordance with LCB regulations of private clubs and small games of chance
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Copy And Line Editor And Contributing WriterBrain Bug Magazine Apr 2015 - Jul 2016Kutztown, Pennsylvaniaβ’ Proofread childrenβs science magazine (for ages 8 to 12)β’ Copy and line edited writer submissions and media communicationsβ’ Wrote βgrammar timeβ series and middle grade science-related articlesβ’ Assisted with magazine release event promotionsIssue #6 The Goo Issue (Spring 2016)- Wrote "Stop... Grammar Time!" and "Make Your Own Ooze"Issue #5 The 3D Issue (Winter 2015)- Wrote "It's Grammar Time"Issue #4 Space (June/July 2015)- Wrote "Albus and Mortimer Space Out"βIssue #3 Rock and Roll (April/May 2015)- Wrote "Albus and Mortimer Talk about Sound"β
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Office & Communications ManagerKutztown Community Partnership Jan 2014 - Apr 2014Kutztown, Pennsylvaniaβ’ Functioned as a liaison for 501(c)3 nonprofit organization, fielding the needs of the KCP, board members, cooperative community organizations, sub-committees, business owners, and university affiliatesβ’ Responsible for web content management (WordPress and Facebook) and brand management, resulting in increased donors and brand awarenessβ’ Assisted Project Manager with event planning and volunteer managementβ’ Executed public relations, including the creation and distribution of press releases, produced monthly e-newsletters with Constant Contact, and designed intern manualsβ’ Oversaw Safe, Clean, & Green Committee operations and helped spearhead a cooperative community clean-up program
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Professional Writing InternKutztown Community Partnership Aug 2013 - Dec 2013Kutztown, PennsylvaniaThe Kutztown Community Partnership is a nonprofit organization that works as a liaison between Kutztown University and the Kutztown community. The KCP is dedicated to uniting the community and promoting Kutztown as a culturally affluent town. With the KCP, I managed website content and wrote articles for the blog. In addition, I communicated with and interviewed members of the business community for writing extended profiles and news articles for publication. I helped promote events through social media networks as well as through the website. Copy and line editing, writing press/media kits, and researching grant opportunities were included in my internship work.
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Professional Writing InternCyberpunk Apocalypse May 2013 - Sep 2013Pittsburgh, PennsylvaniaThe Cyberpunk Apocalypse is a nonprofit writers' cooperative that strives to aid writers, artists, comic artists, and zine writers in Pittsburgh. With the co-op, I assisted in managing website content. In addition, I helped promote events through social media networks as well as through the website. I provided copy and line editing for the site, business correspondences, and works of fiction, while also writing and distributing press kits for the writers and artists. Cyberpunk is a hands-on operation and encourages narrative experimentation as well as a dedicated focus from the writers and artists on their respective crafts.
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Assistant Manager/Frozen Food Dept. ManagerDollar Tree Inc. Feb 2006 - Aug 2011Kutztown, Pennsylvaniaβ’ Solely maintained frozen food department operations including inventory, merchandising, and maintenanceβ’ Prioritized duties in a challenging environment to effectively direct associates and delegate work tasksβ’ Functioned as customer service specialist and implemented crisis intervention as needed -
Sales Floor AssociateDollar Tree Stores Jun 2005 - Feb 2006
Kate Quinlan Skills
Kate Quinlan Education Details
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Dean'S List
Frequently Asked Questions about Kate Quinlan
What company does Kate Quinlan work for?
Kate Quinlan works for All About Cookies
What is Kate Quinlan's role at the current company?
Kate Quinlan's current role is Editor @ Launch Potato ππ₯.
What schools did Kate Quinlan attend?
Kate Quinlan attended Kutztown University Of Pennsylvania.
What are some of Kate Quinlan's interests?
Kate Quinlan has interest in Social Services, Children, Environment, Education, Human Rights, Health.
What skills is Kate Quinlan known for?
Kate Quinlan has skills like Creative Writing, Copy Editing, Blogging, Microsoft Office, Proofreading, Social Media, Resume Writing, Writing, Press Releases, Public Relations, Editing, Newsletters.
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Kate Quinlan
Director Life New Business & Underwriting At Massmutual Financial GroupSpringfield, Ma5comcast.net, netzero.net, massmutual.com, gmail.com, mfs.com2 +141353XXXXX
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Kate Quinlan
Toledo, Oh -
3cardinalfinancial.com, hotmail.com, sebonic.com
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5plusone.com, gmail.com, healthfitness.com, naccme.com, virginpulse.com
1 +160963XXXXX
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