Quinn Dawson Email & Phone Number

Chicago, Illinois, United States

Responsible for operating and staffing of a mixed use retail cannabis facility. Provided development to all areas of operation including: Sales/ KPI tracking, employee enrichment, role clarity, coaching habits, rewards success, compliance accuracy, error correction, continuous improvement, and hiring/ firing.

Have used existing industry success and.

North Chicago

Founded small polymedia production company with Owen Dawson. Acting lead artist, creative director, partner writer, website technician, product designer, and social media team. We produce web and media content commercially and personally. Upcoming projects include web series, gallery shows, spec material for production, and digital design consultation..

60W Superior & AH

Responsible for managing a team that developed, implemented and continuously improved all quality, training and customer experience programs. Routinely wrote and delivered team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement. Built and maintained effective.

Worked with medical patients in a one on one setting providing non-medical product education to meet therapeutic needs for our wide ranging patient base. Helped write and develop current standard operating procedures for patient flow, application assistance, waiting room procedures, and more. Trained in opening and closing as well as shift management.

Coordinated patient care in 6+ states as part of the customer service operations division. Trained in medical as well as recreational markets. Well versed in new patient intake procedures, program application procedure in numerous states, and all product categories we operate in. Responded to customer / patient issues as part of a response team of patient.

Elk Grove Village Il

Primary contact for 30 member accounts engaged in the Branded Meats programs at Topco. Handled order processing, errors, specialty orders, holiday tracking programs, case based service issues, and order coordination. Worked in SAP, Salesforce, Outlook, and over the phone to conduct financial research to resolve financial decisions regarding blocked.

Elk Grove Village, IL

Worked briefly as a Member Service Associate in the center store division of Topco before being brought on as an Account Associate / Invoice Analyst.

Vernon Hills, IL

Responsible for sales, customer service, production scheduling, new hire training, and shift management for a high-volume custom framing operation. Worked closely with store management in weekly planning, on the spot issue resolution, and cost saving initiatives. Cross-trained for a number of months in operational replenishment and stocking in addition to.

Stanford California

Was part of a regular rotation of cook teams that handled dinner service in an alternative nutrition co-op. Helped coordinate meal plans based on multiple dietary restrictions, prepped, cooked, and served 60+ people multiple nights a week. Worked in teams of 4-5 to accomplish simple or complex nutritious meals. Also served as part time baker for a portion.

Stanford, California

Earned degree in Political Science specializing in the operational structure of American democracy and political motivations. Wrote extensively on moral and practical issues that accompany the implementation of our domestic government, as well as theoretical models proposing alternatives. Graduated as part of the class of 2015.

Vernon Hills Illinois

Deli team leader in the busiest, highest-revenue store in the Mariano’s chain of upscale markets. Beginning in front line counter service, promoted twice in 12 months, gaining responsibility for overall department operations including supervising workers, maintaining equipment and leading the nightly closing team. Worked with store management and vendors.

Hartford, Connecticut Area

Hosted consumer research sessions and coordinated services for corporate clients and marketing consultants. Responsible for overseeing operations for off-site projects, which included facilitating surveys, conducting intercept interviews, compiling and reporting findings to project leaders and external clients. Off-site hosting experience included.

Lansing, Michigan Area

Full-time paid internship position on task force responsible for improving election integrity in State of Michigan for the 2012 election cycle. Worked on a cross-departmental team with other interns and office staff responsible for multiple projects for several different internal customers. Handled orders for reports, followed up on information requests.

Stanford, California

Responsible for customer service for corporate meetings and events including coordinating staff, facilities and services for training sessions, banquets and other special events on campus. Responsibilities included checking event orders, managing the master schedule and coordinating with all facilities, staff and service departments to ensure customer.

Political Action Analysis, Political Science

Bachelor Of Arts (B.A.)