Quinn Ferguson Email & Phone Number

Kirkland, Wa, Us

Renton, Washington, United States

Renton, Washington, United States

• Collaborating with internal and external stakeholders to increase customer and supplier business efficiencies• Map, analyze and eliminate waste in 4+ existing processes by utilizing Six Sigma methodology.• Oversee business process optimization through leveraging new CRM enhancements and analyzing feedback loops from customers to further exceed customer success.

Renton, Washington, United States

• Creating a scorecard to rank and judge 800+ suppliers on supply chain performance and customer experience KPIs• Working cross functionally to leverage data gathered from CRM enhancements• Building and automating reports for management and leadership that eliminate cyclic weekly report building via Snowflake (SQL) and Tableau

Seattle, Washington, United States

Renton, Washington, United States

Building reporting dashboards using SQL and Tableau; then presenting findings to leadership. Notable reports included:• Indicating current status of parts in warehouses• Lead time of certain parts and aggregated lead time of said suppliers• CRM time to fulfill order and flag outlier data

Issaquah, Washington, United States

• Building brand awareness through marketing campaigns • Managing three streams of social media (Facebook, Instagram, Twitter) to maximize customers engagement• Overseeing and updating company website • Tracking customer engagement metrics and applying data to marketing strategies• Communicating with business partners and delivering promotional material in a timely manner

Seattle, Washington

Bachelor'S Degree, Business Analytics

Activities and Societies: Student Council, New Student Mentor, Men's Club Soccer Dean's List all quarters

International Business

Relevant courses taken: -International Business -Conflict Resolution -International Affairs