- Drew blood from 80+ donors for characterization and verification studies ( i-Stat1 and i-Stat Alinity devices)- Compiled inventory lists and order requests via Excel for all lab consumables- Scheduled donors confidentially and established rapport to maintain donor retention- Operated i-Stat 1 and i-Stat Alinity during characterization and verification testing- Communicated with neighboring Clinical Affairs Team to maintain good working relationship- Tracked and logged environmental monitoring logs for fridge, freezer, and lab on a daily basis- Built New Hire Checklists and VR training materials for all incoming lab operators

• Conducted high volume phlebotomy for diverse clientele: 400+ specimens/day (clientele: MSM, hetero, BIPOC, Trans folks, houseless, PWID)• Provided comprehensive HIV test counseling to all clients • Advocated for per-diem teammates when hours were cut due to the COVID pandemic• Operated Piccolo Xpress Chemistry Analyzers to complete Comprehensive Metabolic Panels and Kidney Checks • Performed and ran controls for point of care testing: HCG Pregnancy Test, BV OSOM BLUE, Trichomonas OSOM, Urine Analyzer, Oraquick HCV Antibody, HIV stat-pak Antibody• Prepared and transmitted 400+ specimens/day to SFDPH and Labcorp

• Key member in Diversity Equity and Inclusion efforts; facilitated small group discussions, coordinated presentations• Tracked and coordinated care for more than 300 patients for Primary Care, PrEP, and HIV treatment • Completed 100 hours of support-group facilitation (hetero/MSM/BIPOC men; long term survivors of HIV)• Led patient-centered discussions in pre-clinic conferences with providers; advocating for pts’ mental health and social security• Acquired extensive knowledge of local mental health, social security, and housing services • Built rapport with patients of color to establish trust with the 360 Clinic• Mediated patient-provider conflicts• Collaborated with orgs in serving mutual clients (housing case managers, therapists, etc.)• Wrote protocols and educated staff on PrEP-AP screening, enrollment, and referrals• Planned and coordinated educational PrEP presentations for providers and patients• Screened patients for benefits navigation: PrEP-AP, ADAP• Developed patient referral processes for outside organizations (SFAF, SF State, Openhouse)

• Led group activities for youth with autism, such as yoga, science projects, public speaking games, and other enrichment programs • Spoke with parents one on one to establish and maintain consistent care plans• Acquired behavioral analysis and de-escalation skills through 200+ hours of child observation• Wrote Behavioral Summaries in support of care plans for nonverbal and verbal children with autism

• Improved the understanding of gender and racial dynamics in healthcare through constructive criticism of colleagues• Led education for quality trans healthcare and trans health education with colleagues and QTPOC clients• Provided sexual health services to 25+ clients/day on a mobile unit - including clients who are IV drug users, trans folks, and MSM• Guided clients through the HIV/HCV testing process while collecting pharyngeal and rectal specimens, conducting rapid HCV and HIV tests, disclosing both positive and negative test results and completing detailed, accurate paperwork and charting through a client led 1:1 session