Quinn Hamilton Email & Phone Number

As program manager of a $2 million federal program connecting healthcare and supportive services to low-income individuals living with HIV/AIDS, top priorities include:• Leading a multi-disciplinary staff of up to 20, in a non-profit organization and clinic (Medical Case Managers, Counselors, Specialists, Support Staff) in providing healthcare solutions with excellent customer service.• Recruiting and developing a dynamic team committed to client-centered service.• Providing education and support to improve health outcomes in our clients.• Auditing client services data for compliance with federal grants and national health guidelines• Negotiating services with outside agencies in order to leverage resources.• Analyzing data and reporting to state and federal funding agencies.• Grant writing to fund multiple grants, some $1,000,000+• Developing a training curriculum, materials & job aids for 200+ RW Part B Case Managers throughout South Carolina• Chair of the Ryan White (Care Act) Part B Medical Case Management Workgroup for South Carolina for two 2-year terms

• Managed a caseload of up to 120 persons living with HIV+/AIDS (including annual & biannual comprehensive psychosocial assessments, development and implementation of treatment plans, and monitoring client progress for each client)• Educated patients on the prevention of HIV/AIDS transmission, risk reduction, the importance of health awareness, medication adherence, and understanding lab results • Educated clients on medical benefit eligibility (including private insurance, COBRA, Medicare, etc.) and made the appropriate referrals and helped clients to sustain benefits• Conducted housing assessments, home visits and developed budgeting plans • Crisis management• Computer software documentation of all client encounters• Prepared and submitted monthly, quarterly, yearly reports to funding agencies• Coordinated medical benefits in a clinical setting serving over 900 patients, primarily Pharmaceutical Assistance Programs and state and federally funded medical assistance programs (ADAP, Medicaid, Medicare)• Made medical referrals; scheduled and arranged transportation for patient medical appointments • Managed grant budget by ensuring the organization was the payer of last resort; auditing and billing

Master Of Arts (M.A.), Human Resources Development

Bachelor'S Degree, Sociology; Minor: Legal Studies

Activities and Societies: Delta Sigma Theta Sorority, Inc.; Tigers Who Care