Quinn Hannibal Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca

Working alongside Visitor Experience Leads, under the guidance of the Visitor Experience Supervisor, the Visitor Experience Membership Lead takes an active role in supporting the day-to- day directives of their supervisors and leading the Associate teams in the lobby of the Academy Museum. The Visitor Experience Membership Lead serves a unique role, acting as a Visitor Experience leader at the Margo and Irwin Winkler Welcome Center while acting as key liaison and on-the-floor representative of the museum’s Membership team. The Visitor Experience Membership Lead assists in coordinating, monitoring, working with, and leading Visitor Experience and Membership Associates at the Welcome Center, including assistance with museum member visits, membership upgrades and on- site sales, and field and return member-related communications. Providing outstanding customer service, self-motivated, focused, reliable, and passionate about offering best-in-class experiences.

Greater Los Angeles Area

Acting and directing experience in film, television, web, and theatre. Experience creating original content, often collaboratively. Experience as a script advisor and story consultant. Writer’s Guild of America West Registered Writer.

Los Angeles, California, United States

Rejoined the W Hollywood Residences team in a new capacity as an Overnight Residential Concierge. After re-establishing the role and duties of the Overnight Residential Concierge moved to day time operations as a Residential Concierge.A crucial part of the W Hollywood Whatever/Whenever® Team. Provided expertise and assistance with day-to-day guest and resident needs, special requests, VIP requests, bookings, reservations, and guest recovery. A fast paced, service and task- oriented position in an indoor/outdoor environment. Managed daily operational services and maintained brand standards of a luxury property. Provided security services and correctly handled personally identifiable information (i.e. credit cards, e-mails, phone numbers, banking account information, etc.) Handled resident and guest move-ins and move-outs, posting of service fees and charges, and monthly audit of residential accounts. Answered questions about the area as a W Expert. Assisted with and provided recommendations for hotel property services, nearby attractions, car rentals, restaurant reservations, airline and shuttle services, notary services, as well as other travel and living needs. Responded to and assisted with resident inquiries and requests, often at a moment’s notice, with an upbeat attitude.• Developed new protocols and checklists for the Overnight shift to more effectively assist overall operation.•Created training materials handbook for Overnight Concierge and trained the next employee taking over the position.• Assisted with planning and execution of VIP and resident parties and events.• Created and updated company branded documents.

Orlando, Florida

Greeted, assisted, loaded, and unloaded guests safely and efficiently. Answered guests’ questions about the attraction, The Wizarding World of Harry PotterTM, Universal Orlando ResortTM and the surrounding areas. Actively screened guests for ridership requirements. Ensured ride vehicles were enabled, disabled, and dispatched correctly and safely. Actively protected the ride from unnecessary downtime by maintaining communication with the operation team and awareness of ride vehicles and guests throughout the loading and unloading process. Worked to uphold and protect Universal and Warner Bros. intellectual properties by maintaining knowledge of source materials and theming standards. Ensured operational excellence and provided personalized themed experiences for every guest.• Assisted team in record-breaking guest counts and dispatches during peak seasons.• Helped with special events, including: A Celebration of Harry PotterTM, The Magic of Christmas at HogwartsTMCastle, and The Nighttime Lights at HogwartsTM Castle.• Trained at OllivandersTM in Wand Magic Host role.• Bloodborne Pathogen Protection Trained, Fall Restraint Trained, EVAC Trained.

Hollywood, Ca

A crucial part of the W Hollywood Whatever/Whenever® Team. Provided expertise and assistance with day-to-day guest and resident needs, special requests, VIP requests, bookings, reservations, and guest recovery. A fast paced, service and task- oriented position in an indoor/outdoor environment. Managed daily operational services and maintained brand standards of a luxury property. Provided security services and correctly handled personally identifiable information (i.e. credit cards, e-mails, phone numbers, banking account information, etc.) Handled resident and guest move-ins and move-outs, posting of service fees and charges, and monthly audit of residential accounts. Answered questions about the area as a W Expert. Assisted with and provided recommendations for hotel property services, nearby attractions, car rentals, restaurant reservations, airline and shuttle services, notary services, as well as other travel and living needs. Responded to and assisted with resident inquiries and requests, often at a moment’s notice, with an upbeat attitude.• Initially hired as a Residential Welcome Ambassador, shortly after cross-trained as a Residential Concierge.• Assisted with planning and execution of VIP and resident parties and events.• General Manger Roundtable– Residences Department Representative– 2016-2017• Negotiated with GM Roundtable, Company, and Union Representative to avoid worker strike and unionization.• Created new talent resources in form of always up-to-date paperless shift checklists and procedures.• Talent of the Month Award Recipient– 2017

Greater Los Angeles Area

Maintained product knowledge and upheld company integrity through customer service. Worked independently and managed replenishment time. Constructed and maintained displays; worked on ladders and with pallet jacks in stockroom.• Assisted with inventory control. Cashier, Customer Service, and Occupational Safety Trained. • Receiving, replenishment, and return-to-vendor trained.

Portland, Or

• Responsibilities included: Meals, medication management, driving, household cleaning, laundry, grocery delivery, help scheduling medical appointments, hygiene aid and other general care.

1934 Sw Moss St, Portland, Or 97219

Assisted with internal and external home demolition and construction. Including framing, masonry, roofing and foundation work. Landscaping work included tree removal and replanting, retaining wall construction, and basic grounds keeping.• Proficiency with most tools, including: table saw, circular saw, jigsaw, band saw, panel saw, hydraulic jackhammer,planer, jointers, sanders, shaper, air compressor, and hand tools.• Woodshop, carpentry and cabinetry experience.

Loveland & Denver, Co

Maintained product knowledge and upheld company integrity through customer service. Worked independently and managed replenishment time. Constructed and maintained displays; worked on ladders and with pallet jacks in stockroom.• Assisted with inventory control. Cashier, Customer Service, and Occupational Safety Trained. • Receiving, replenishment, and return-to-vendor trained.

Fort Collins, Co

Performed standard cash handling procedures as a cashier; purchases, refunds, exchanges. Helped set up in store displays and sales. Guest interactions and photos as a company character. Charity photo shoots as character in both indoor and outdoor environments. A physically demanding role that required creativity, improvisational, and miming skills.• ‘R’ Zone Electronics Expert; technology and gaming specialist.• Meet-and-Greet character Geoffrey the Giraffe during events and sales.

Greater Salt Lake City Area

One man stagehand crew, set changes, curtains, props management, quick change assistance, etc. Assisted with hanging/ focusing lights, light cue building, and sound cue building. Assisted with set construction, maintenance, and striking. Filled role of assistant stage manager and house manager as needed.• Created technical running order, props checklist, set preset and reset checklists.• Stage lighting and sound; set construction and painting.

Sandy, Ut

• Interior prep-work: sanding, spackle, drywall repair, cleaning, masking, & scaffolding assembly.• Interior painting: cutting, rolling, and spraying

Bachelor Of Arts (B.A.), Theatre Studies, 3.7 Gpa

Activities and Societies: Dean's List; Studied Abroad- Theatre, London, England; Multiple University Theatrical Productions

French Language And Literature

Associate'S Degree, Business Administration And Management, General

Earned CIS Certification