I have 20 years of working experience in servicing industry, and currently working as Director of Quality Service at Tahoe Property Management in China. These years had taught me the values of preserving good personalities and maintaining a professional relationship with my colleagues as well as my guests. I have also learnt to enhance my management skills and work beyond the expectations of my employers who had given me the opportunity to prove my capabilities. Extensive knowledge and experience in Rooms, both Front Office and Housekeeping in large hotel operation. Good understanding of the common approach in international business organization.During my servicing years, I have assisted Andana Spa in receiving Spa Wellness Awards in 2007. This has not only enhanced my portfolio, as well as my ultimate desire in seeking a more challenging position in this competitive industry.