Dang Nhu Quynh Nguyen Email & Phone Number

Ontario, Canada

• Managed multiple tasks, include taking orders in person and via phone, prepping food, serving dine in customers and cleaning the restaurant.• Identified and resolved customer complaints or issues in a timely manner.• Complied with all restaurant policies, and regulations to provide professional services.

Toronto, Ontario, Canada

• Delivered a premium and tailored customer service experience by providing in-depth information of products and offering personalized recommendations • Collaborate with team members to maintain store presentation standards, ensuring a welcoming and visually appealing environment for customers• Oversee and execute effective stock replenishment processes, ensuring the store remains well-stocked and organized, enhancing the overall shopping experience

Ho Chi Minh City, Vietnam

• Created marketing campaigns that increased the brand’s social media audiences by 200% within a year; from an average of 100 customer interactions to 2000 customer interactions per month.• Analyzed marketing trends and customer data to come up with innovative marketing strategies that resulted in a 30% increase in customer engagement on social media.• Coordinated all mailings, marketing materials, and social media content for marketing campaigns.

Ho Chi Minh City, Vietnam

• Established a team of 4 for budgeting and financial planning for events and activities of the Student Council• Succeeded in organizing 9 events within the school year including holiday celebrations, charity projects and concerts; increased student experience at school by 50% by comparing the result from surveys at the start and end of the school year. • Collaborated with other departments in the ideation, execution and evaluation of events.

Bachelor Of Commerce - Bcom, Digital Business Management

Education record

Activities and Societies: Student Council, Dance Crew, "Lighting Dreams" Charity Project