Quinn Nguyen Email & Phone Number

Hoorn, NH, NL

Hoofddorp, North Holland, Netherlands

• Focus on enhancing the user experience across OMRON’s digital touchpoints, covering both commercial products and digital healthcare solutions. Key responsibilities include:
• Ownership of OMRON connect communications: Responsible for email marketing, push notifications, and in-app messages, ensuring consistent and impactful communication.
• Target Audience Strategy: Define specific audiences for each campaign, tailoring marketing strategies to drive a personalized experience across multiple digital channels.
• User Journey Design: Create engaging user journeys across websites, emails, Google Ads, YouTube ads, and retail media (paid and organic) to optimize reach and relevance.

Hoofddorp, North Holland, Netherlands

• Managing omnichannel content for digital healthcare services within the Digital Health department, including Viso (remote patient monitoring) and OMRON connect (health metrics tracking app). Key achievements.
• Email Communication: Increased patient engagement through 20+ email automations with 65% open rate and 11% CTR, nearly triple the industry benchmark. Well-versed in SFMC automation and journey builder.
• In-App Education: Doubled CTR on in-app education prompts from 18% to 41% in six months through A/B testing, segmentation, and interactive content.
• Content Library Development: Created an in-app educational library for hypertensive patients, with 87% finding it helpful.
• Web content management: Responsible for all content on the Viso website.OMRON connect (Consumer Health Metrics App)
• Campaign Success: Increased Monthly Active Users by 25% through a targeted connectivity email campaign in September 2023.

Rotterdam, South Holland, Netherlands

As a Digital Asset Specialist (Global Librarian), I support the Digital Asset Management platform of one of our biggest clients - Unilever. Working directly with the account:- Managing the digital asset library for approximately 400 Unilever brands and agency partners.- Daily quality assurance from 60 to 150 digital assets across global distribution.

Oegstgeest, South Holland, Netherlands

- Supporting the production of 8 webinars and 7 external events within 6 months- Managing and coordinating the translation of marketing collateral, including technical guides, product guides, and virtual event guides- Keeping track of deliverables on the project level; ensuring efficiency and finding the problematic areas; multitasking and sticking to the.

The Hague, South Holland, Netherlands

- Direct communication with customers- Provided menus and suggested menu items, and daily specials in detail- Provided information on specials and detailed information on all entrees- Relayed orders to the cooks and ensured that all orders were delivered on time and ensured the accuracy and quantity of every order- Provided customers with checks and took.

Hanoi, Hanoi, Vietnam

A non-profit organization with the mission of helping to solve social problems through social projects using business and economic factors.As a member of the Communication Department:- Organizing 2 networking events about startups and 1 major job fair for startups in Hanoi (Vietnam)- Negotiating with over 30 companies to participate and finance the job.

Bachelor Of Applied Science - Basc, International Communication Management, 8.1

Marketing

Graduated, English Language And Literature, General, 8.6