Quinton Smith Email & Phone Number

Melbourne, Vic, Au

Brisbane, Australia

• Coach, motivate and support team members.• Develop dashboards, summaries and weekly/monthly reports to measure KPIs.• Preparing and presenting data findings to various stakeholders.• Identify and implement improvements to enhance the customer experience or improve operational efficiency.• Develop and manage information to support corporate decision making.• Dispatch agitator trucks to customer job sites efficiently and effectively.• Manage a driver fatigue risk management system.• Follow policy and procedures to ensure all complaints and issues are handled in a prompt manner.• Maintain effective communication with Production, Area operations managers, Technical staff, and Account managers.• Comply with all relevant health, safety, and environmental legislation.• Provide optimum service levels whilst being mindful of operational costs.• Work with all stakeholders in a professional manner resolving problems in a quick and timely manner.• Effective utilisation of centralised data (Command, Microsoft Excel, Google Suite) to gain a complete view of the operation ensuring timely and efficient decisions.

Brisbane, Australia

• Ensuring a safe work environment is maintained at all times• Batching concrete using multiple computer systems• Allocating and assigning loads to drivers• Dealing with customer and supplier enquiries• Yard work duties including driving a front end loader

Melbourne, Australia

• Responsible for the correct and timely coordination of concrete deliveries through the efficient scheduling and dispatching of fleet trucks.• Maximising truck utilisation and delivering the lowest cost of cartage• Providing exceptional customer service to both internal and external stakeholders• Influencing plant based teams to ensure effective optimisation of the available fleet• Meeting KPIs at both an individual and team level

Melbourne, Australia

Victoria, Australia