Quinton Glencamp Email & Phone Number

United States

Ned Stevens | Fairfield, NJInside Sales/ Customer Service Representative01/2022 - CurrentSell service bundles or recurring schedules up to 6+ times a year with automatic renewals or subscriptions for consumers and businesses to ensure a 2.3 jobs per site kpi everyday.De-escalate complaints and coordinate creative solutions to ensure higher customer retention in an inbound call and outbound call setting.Regularly handle disputes, damage claims, service complaints, full payment collections , and billing processes.Market and split test test email marketing campaigns.Coordinate conversions from acquired company acquisitions (7+ companies) while consistently researching laws of labor for each state(10+).Increase revenue through up-selling and cross-selling power washes , window cleanings , mosquito and tick services, gutter services,etc.

Philadelphia, Pennsylvania, United States

Provide virtual support solutions to busy we business owners Survey independent contracts & entrepreneurs on needs for a virtual assistant Solicit business via social media & phoneConduct research on prospects who could benefit from serviceMarket business on social mediaBuild relationships with existing clients Schedule information sessions and free consultantions

Philadelphia, Pennsylvania, United States

Perform 200+ outbound sales calls to newer and existing clients.Utilize CRMS to manage data of over 50 medical partners, competitors and 1000s of clients.Verify phone carriers through white pages and verified cellular connections through T-Mobile/ AT&T/ Rogers Coverage map.Consistently reach and exceed essential KPIS: 70% upsell attachment ratio, 90% Quality assurance Scores, 70% or above Annual or Semi-Annual Plans.Maintain 90% or better rating in Quality Assurance.

Philadelphia, Pennsylvania, United States

Take 60+ Inbound calls a day to sell medical systems to prospects and healthcare agencies. Sell In Home & Away wearable medical alert systems to residents in the US and Puerto Rico.Maintain 50% or above conversion in protection plan sales.Averaged $40,000/mo in sales revenue a month for the company (personal best $60,000).

Philadelphia, Pennsylvania, United States

TD Bank | Philadelphia, PATeller II12/2018 - 11/2019Process consumer deposit, withdrawal, or wire transfer requests.Provide legendary customer service with Guiding Principles like CWI, Think SMART & WOW!Oversee Teller, Teller Machines and Store Vault balances to ensure there's no discrepancies.Provide personal financial consultations with existing/prospective customers for both consumer and business banking accounts.Generate leads for licensed bankers to increase the bank branch's net value.

Philadelphia, Pennsylvania, United States

Handle cash, card, and gift cards everyday at the cash register.Oversee many store operations like opening/closing of store, shipment/inventory audits, hiring events, merchandising displays, etc.Ensure that myself and staff maintain a high percentage of apparel upsells, credit card sign ups, and email opt ins for maximum store profitability. Oversee ecommerce orders, cancellations, and discrepancies. Routinely Audit cash register balances: routinely 2-3x a day.

Some College, Health Studies

Education record

Activities and Societies: AP US history, AP US Government, AP English , AP Literature, track and filed