Quinton Jamora Email & Phone Number

Rosemead, California, United States

• Led large-scale network upgrades for over 500 Panda Restaurant Group locations, including Panda Express and Raising Canes, expanding VLAN subnet sizes across the U.S., Canada, Guam, and Puerto Rico.
• Managed the installation of new networking equipment, including routers, switches, access points, and VOIP systems.
• Worked with vendors to coordinate field technicians for equipment installation and configuration support, ensuring smooth implementation of new networking equipment.
• Troubleshot network connectivity issues across locations, resolving problems with various POS devices, including EMV terminals.
• Used ServiceNow to manage support tickets and access the knowledge base for resolving technical issues.
• Communicated regularly with store managers by phone and email to confirm project schedules and completions.

Anaheim, California, United States

• Installed, configured, and maintained over 500 devices on platforms like Windows, macOS, Android, and iOS, ensuring compatibility and security.
• Managed network infrastructure tasks at my primary hospital, including IDF/MDF management and NIC configuration, while collaborating with colleagues on larger projects.
• Resolved incidents using the ManageEngine ServiceDesk ticketing system and provided after-hours support for urgent issues, ensuring quick resolutions and minimal disruption to patient care.
• Used Windows Active Directory and ADAxes for user management, including provisioning and access control, to maintain a secure environment.

Fullerton, California, United States

• Conducting research for user friendly, assistive technology to support those with disabilities and those who are homeless
• Working with Software Engineering team to optimize Object Recognition for a Robotic Arm using Python and Arduino
• Creating custom embedded software and hardware to create prototypes for testing

Yorba Linda, California, United States

• Teaching Middle School Students how to use HTML, CSS, Bootstrap, and JavaScript
• Creating Websites alongside students to give them examples and ideas for building a Website
• Introducing students to coding and opportunities in STEM

La Mirada, California, United States

• Handling POS system for 6 hours a day for approximately 30 hours a week at a Starbucks Kiosk, located inside of an Albertsons Grocery Store, contributing up to $1000 in sales, daily
• Serving over 100 customers a day, while developing strong connections with each customer, to encourage a friendly community within our business.
• Collaborating with 7 team members to increase customer service scores by 10% over the course of a year

La Mirada, California, United States

• Attended to customers for requests and inquiries about items, answered phone calls, and assistedcustomers with purchases to ensure that customers had a great experience
• Collaborated with 15 team members to guarantee customer satisfaction by performing duties such asbagging groceries, providing carryout service, locating precise price checks, and gathering shopping carts
• Occasionally trained new employees to help understand their responsibilities, and to work efficiently