Juan Quiroga Email & Phone Number

Santa Ana, Cr

- Led the end-to-end development of payment solutions within the SAFe framework, optimizing the development cycle and value delivered (with a focus on security, flexibility and scalability).- Orchestrate cross-functional technical and business teams to drive initiatives from discovery phase to market launch.- Main responsible of virtual card integrations, multiple payment methods experience and payment processing.

Alajuela, Costa Rica

- Serve as Scrum Master for multiple teams, including Testing Automation, Data Engineering, Tech Platform and Payments, fostering cross-functional collaboration within the SAFe framework - Fulfill the role of Product Owner for the Tech Platform team, guiding the team in delivering high- quality products aligned with customer needs and business goals- Coach and mentor Product Owners and Product Managers, empowering them to leverage Agile best practices, optimize their roles and maximize impact- Successfully lead the integration of AuthO (third-party IAM provider) with Snap Finance Customer APP to ensure secure and seamless authentication

Estados Unidos

- Drive the development of the paragoncap.com and ceomconsulting.com website as the Product Owner, aligning with client requirements and business objectives- Successfully deployed an MVP for website rebranding, ensuring a seamless UX and improved brand positioning- Lead the execution of a comprehensive SEO strategy, conducting keyword research, implementing link building techniques, and optimizing onsite content for enhanced visibility and organic traffic growth- Streamline the content development process by leveraging AI, improving cost and time to market

Heredia, Costa Rica

- Utilize Tableau as a Data Analyst for Strategy & Planning, leading change management initiatives across the Global IT organization- Design and implement the Global IT Recognition Program, driving employee engagement and fostering a culture of appreciation- Spearhead IT talent development initiatives to enhance team capabilities and drive professional growth

San José, Costa Rica

- Head the Operations department, a Last Mile services provider, overseeing 13 administrative employees and 40 drivers- Strategically manage area requirements, staff, and daily operations, ensuring seamless execution of last mile services- Develop and implement operational strategies for continuous improvement, driving efficiency and customer satisfaction

Victoria, Buenos Aires, Argentina

- Lead cross-functional business projects for LATAM, simultaneously managing 20 projects of medium to high complexity, including new product launches, engineering initiatives, and cost- saving projects- Coordinate cross-functional teams to ensure successful project execution within tight timelines and cost-effective parameters- Deliver project status updates and facilitate decision-making with the Executive Board

Victoria, Buenos Aires, Argentina

- Act as the Continuous Improvement Leader for the Lean Six Sigma Program, focusing on areas such as Procurement Logistics and Customer Financial Services- Develop and execute an automation strategy for the LATAM Shared Service Center, driving process optimization and efficiency- Lead cross-functional workshops with a focus on enhancing efficiency and effectiveness - Identify and implement growth opportunities for the LATAM Shared Service Center

Argentina, Buenos Aires, Centro De Distribución En Parque Industrial Pilar

- Southern Cluster PMO for Logistics Operations, Primary (Import & Export), Secondary Transportationand Inventory and Systems- Drive efforts to achieve annual savings of 1.8 MM USD (ideation sessions, replication meetings withother regions, benchmark outside SCJ, value stream mapping, etc.)- Coach Logistics team on LEAN methodology

Argentina, Buenos Aires, Centro De Distribución En Parque Industrial Pilar

- Optimize On time delivery, returns and sales freight expenses- Coordinate pallets supply chain for the warehouse and plant- Analyze and solve logistics disputes with customers- Control transportation vendors- Lean Champion for Logistics team

Munro, Buenos Aires, Argentina

- Analyze sales and market share for TODODIA brand- Benchmark vs main competitors- Investigate new market trends

Industrial Engineer, Industrial Engineer, 7

Final project: E-Commerce channel development for a socks franchise

Scrum Grand Master, Project Management, 9.5

Activities and Societies: We practice SCRUM ceremonies with a real project: Sprint Planning, Daily Meeting, Sprint Review y.

Data Analytics, Data Analytics, 10

- Implement relational databases through SQL - Design and development of dashboards with Power BI tool, using DAX (Data Analysis.

Digital Product Manager, Marketing/Marketing Management, General, 10

Activities and Societies: Project: Develop a Business Plan and the MVP of a real projectCertificate: "Digital Product Manager" (issued.

E-Commerce Manager, E-Commerce, 10

Activities and Societies: Project: Develop an Strategic plan for the E-Commerce. Analyze the target audience, team needed, platform.

Opex Champion (Equivalent To Lean Six Sigma Green Belt), Continuous Improvement

Activities and Societies: "Lean six sigma Green Belt" (SC Johnson & Son internal program) * 10% formal learning- BOOTCAMP (1 week). * 20%.

Bachillerato Con Orientación En Economía, Economics