Quiyanna Weaver Email and Phone Number

Procedures SchedulingSchedules surgeries, appointments, tests, and procedures specific to their physician practice in person or by phone, using Electronic Health Record; scans procedure packets into the EMR; coordinates external vendors, multiple physicians, and surgery locations as required.• Scheduling System ManagementMaintains the scheduling system including maintain physician-specific schedules and coordinating with schedulers at the surgery site for time and physician-specific preferences. Verifies records are accurate and complete.• Insurance CoordinationCoordinates insurance including verification of coverage, obtaining prior authorizations and educating the patient on benefits and out of pocket amounts.• Patient EducationCalls patients to provide date/time of procedure, educates on prep needed for the particular procedure, and reviews medication requirements for the procedure.

Greeting customers following Standards of Care.Provides world-class customer service.Complete full patient registration at date of service.Adhere to financial & cash control policies & procedures.Thoroughly explains and secures Hospital & patient legal forms.Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures

Contacted patients for past due accounts in order to collect payments.Received payments over the phone as well as created payment plans and screening for financial assistance.Prepared statements or reports for patients to assist with understanding balances.Updated demographic and insurance information.

Supervised staff, organized and monitored workflow as well as training.negotiated payment terms and methodsInterpreted and handled medical documentation such as UB04/CMS 1500 claims and EOB'SHandled collections from patients after visiting hospital and self pay balance.Responsible for taking and resolving patient disputes. Directly reporting disputes to client.