Quoc Le Email & Phone Number

Washington, District Of Columbia, United States

I manage the daily IT operations, change management, and full life cycle support of 70 enterprise applications that resides on a DoD enterprise network supported by Windows, Linux, Oracle, SQL, and migration pipeline through an Azure DevOps.

Herndon, Virginia, United States

Managed 20 team members across three teams supporting the corporate account and two government contracts supporting (Centers for Medicare & Medicaid Services (CMS), and Child Youth Services, Army). Compute Systems Services team providing 24x7 on call support and immediate response to a dynamic evolving environment supporting several business units inside and outside of Serco inc. Managing over 1000 Windows servers, 90 Linux servers, within Dev/UAT/Prod environments, on-prem, Azure cloud, and all North America satellite sites to include Canadian business units. Primary contact for VMware, VDI Support, Servers (Windows/Linux), enterprise applications support, specific business unit applications, software procurement, AVD (Azure Virtual Desktop) support, enterprise backup solution, disaster recovery, Security Technical Implementation Guide (STIG) compliance, vulnerability management, process improvement, public key infrastructure (PKI), Certificate Authority (CA), and Root Cause Analysis.

Jacksonville, North Carolina, United States

I managed the Information Systems Department with 40 IT professionals within four different divisions, supporting 2500 users, within seven deploying Aviation Squadrons expanding across a Marine Corps Aircraft Group (MAG). Providing IT Operations for Aviation Supply, and Maintenance units. Responsible for system and network administration, risk mitigation, and SLA Management providing mission critical support to ensure Deploying units were 100% Mission Capable. Served as Information Systems Officer for the management of Aviation Information Systems (AIS), maintained within VMware ESXi Servers, LINUX, and Windows environments in support of daily operations and worldwide unit deployment.

Norfolk, Virginia, United States (Commander, Naval Air Forces Atlantic )

Aviation Information System Security Officer (ISSO) Lead, served as liaison between Command Naval Air Atlantic and all east coast Marine Corps Aviation units. Provided technical assistance to subordinate commands as member of the Fleet Design Team that works with external agencies to test new programs and prioritize future installs and upgrades for Naval Aviation Logistics Command Information System (NALCOMIS). Developed and optimize for cost, schedule and performance a modular and expandable logistics, mission planning, and debrief capability to support away operations across the entire range of military operations and exercises serving squadron (s), sub-squadron (s), and detachments

Frederick, Maryland, United States

Trained Marine Recruiters to accomplish assigned objectives by directing, supervising, motivating, and fine-tuning communication and consulting skills to correct deficiencies and improve performance. Utilized all components and programs to systematically recruit highly qualified individuals to achieve assigned contracting and shipping mission requirements in accordance with the Enlistment Processing Manual (EPM) quality control standards. Assisted the recruiters in developing sound, consistent and productive plans to prepare future Marines Recruits to successfully complete recruit training by developing a pool program that mentally & physically prepares them for recruit training.

Camp Pendleton Marine Corps Base, California, United States

• Supervised 20 IT Specialists implementing advanced troubleshooting techniques and system management on the Navy Marine Corps Intranet (NMCI) enterprise network.• Maintained a 99.241% average monthly server uptime while maintaining the requirement for daily system reboots.• Managed distributed sites and conduct quarterly inspections of six remote sites in accordance to the Standard Operating Procedures.• Data governance, perform routine backups & archival of files to assist with disaster recovery.• Program manager, Commanding General’s Aviation Information Systems (AIS) Functional Area Inspection with results of 100% mission capable.• Created Group Policy Objects (GPOs) in Active Directory (AD)• Performed two IT System upgrades, replacing nine servers and over 750 computers with each upgrade.• Administered Doman name servers (Windows Server 2000/2003).• Completely redesigned all new Network Diagrams through Microsoft Visio for new network infrastructure in Marine Corps Air Station Camp Pendleton.• Windows System Update Services (WSUS) server enterprise level management.• Deployed to Iraq in 2008 supporting Marine Aircraft Wing expeditionary operations.• Vulnerabilities, prioritizing threats for remediation, and validating Information Assurance Vulnerability Management (IAVM) compliance using Retina and DoD Gold Disk to implement Security Technical Implementation Guides (STIG) required, as well as applying DoD configuration standards.

Marine Corps Base Hawaii, Kaneohe, Hi.

• Installed and configured Microsoft and Linux database and application servers.• Provided troubleshooting and consultant services to 10 organizations.• Applied system updates and patches to 14 servers, 12 switches, and over 400 client devices.• Providing Tier 3 technical support and administration of Windows & Linux Servers.• Performed a full network topology and implementation of Omni Vista for Alcatel switches mitigating the need for onsite switch configuration, drastically reducing the need for onsite maintenance and man-hours.

Marine Corps Air Station New River, Nc.

• Provided Tier I & II services for over 800 end users. Maintained Windows, email distro list, security groups, file server sharing configuration & troubleshooting. • Maintained hardware functionality and first level support. Configured and maintained all peripheral devices, servers, switches, and multi functioning devices.

Computer And Information Systems Security/Information Assurance

Bachelor Of Science - Bs, Computer And Information Sciences, General

Organizational Leadership

Project Management

Ethics And Law

Business Administration, Management And Operations

Operations Management And Supervision

Operations Management And Supervision, Recruiting, Human Resources

Recruiting, Human Resources

Aviation Business Administration

Network And System Administration/Administrator

Technical Diploma Computer Management And Information Systems, Computer/Information Technology Administration And Management

Military Occupational Specialty Certification