I'm a Software Engineer with expertise in Python/Django development, as well as experience in customer service.My passion lies in creating efficient and scalable software solutions that meet the needs of businesses and their customers. With a strong background in Python and Django, I have successfully developed and deployed various applications and websites.In addition to my technical skills, I also have a knack for providing excellent customer service and IT support. I understand the importance of delivering prompt and effective solutions to ensure smooth operations and customer satisfaction.If you're looking for a dedicated and reliable Software Engineer who can help you with your development needs or provide top-notch customer service and IT support, I would love to connect. Feel free to reach out to me directly.Let's collaborate and bring your ideas to life!
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System AdministratorAddcarDubai, Ae
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System AdministratorAddcar Jan 2024 - PresentDubai, United Arab Emirates -
Customer ServiceMtn May 2022 - Aug 2023Damascus Governorate, SyriaResolving customer inquiries related to telecom services, billing, and technicalissues.Providing clear and concise information on products, services, and promotions.Handling a high volume of customer interactions via phone, email, and chatwith a focus on efficiency and customer satisfaction.Collaborating with technical teams to troubleshoot and resolve complex issues.Educating customers on new features, products, and service enhancements. -
Customer ServiceSyritech Innovations Oct 2020 - Dec 2021Damascus Governorate, SyriaListen carefully to customers to understand their needs and concerns. Ask clarifying questions to ensure you have a complete understanding of the issue.Analyze issues and provide solutions or resolutions to customer problems.Assist customers through various communication channels, including phone, email, live chat, and social media.Handle customer complaints and conflicts diplomatically.
Qusai Alsharifi Education Details
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Technical Computer CollegeComputer Programming
Frequently Asked Questions about Qusai Alsharifi
What company does Qusai Alsharifi work for?
Qusai Alsharifi works for Addcar
What is Qusai Alsharifi's role at the current company?
Qusai Alsharifi's current role is System Administrator.
What schools did Qusai Alsharifi attend?
Qusai Alsharifi attended Technical Computer College.
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