Qusay Aleish Email & Phone Number

Direct all operational aspects including distribution operations, customer service, human resources,administration and salesAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and… Show more Direct all operational aspects including distribution operations, customer service, human resources,administration and salesAssess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growthopportunitiesShare knowledge with other branches and headquarters on effective practices, competitive intelligence, businessopportunities and needsAddress customer and employee satisfaction issues promptlyAdhere to high ethical standards, and comply with all regulations/applicable lawsNetwork to improve the presence and reputation of the branch and companyStay abreast of competing markets and provide reports on market movement and penetration Show less

Kuwait

Kuwait City, Al Asimah, Kuwait

Present, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needsEstablish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate… Show more Present, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needsEstablish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departmentsAnalyze the territory market’s potential, track sales and status reportsSupply management with reports on customer needs, problems, interests, competitive activities, and potentialfor new products and services.Keep abreast of best practices and promotional trendsContinuously improve through feedback Show less

Kuwait City, Al Asimah, Kuwait

Assist in the formulation of targets for individuals and teamsHire and onboard new employeesAnswer questions from staff and provide guidance and feedbackAnticipate escalation and take over calls when neededDevise ways to optimize procedures and keep staff motivatedKeep management informed on issues and problemsPrepare monthly/annual results and performance reportMeasure performance with key metrics such as call abandonment and calls waiting.Ensure adherence to… Show more Assist in the formulation of targets for individuals and teamsHire and onboard new employeesAnswer questions from staff and provide guidance and feedbackAnticipate escalation and take over calls when neededDevise ways to optimize procedures and keep staff motivatedKeep management informed on issues and problemsPrepare monthly/annual results and performance reportMeasure performance with key metrics such as call abandonment and calls waiting.Ensure adherence to policies for attendance and established procedures Show less

Kuwait City, Al Asimah, Kuwait

Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members’ feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team building… Show more Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members’ feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingSuggest and organize team building activities Show less

Kuwait City, Al Asimah, Kuwait

In charge of the Ring back tone System (production and marketing wise)Worked on IVR (Interactive Voice Response) system software.Customer services and relations.Researching for new services and making new ideas.Compare data with source documents, or re-enter data in verification format to detect errors.Compile, sort and verify the accuracy of data before it is entered.

Kuwait City, Al Asimah, Kuwait

Selling Computers, accessories, And Computer Hardware.Taking care Maintaining Sales RecordsAssist in managing the sales and making new plans to boost the product.Setup and maintain customer filesIdentify trends in customer satisfaction or dissatisfactionManage time effectively, meet personal goals and work effectively with other members of the distribution teamCommunicate to the purchasing department unexpected increases or decreases in demand for productsAssist in… Show more Selling Computers, accessories, And Computer Hardware.Taking care Maintaining Sales RecordsAssist in managing the sales and making new plans to boost the product.Setup and maintain customer filesIdentify trends in customer satisfaction or dissatisfactionManage time effectively, meet personal goals and work effectively with other members of the distribution teamCommunicate to the purchasing department unexpected increases or decreases in demand for productsAssist in scheduled physical inventory countsMaintain proficiency in using personal computer, data entry terminal and other common office equipment andsoftware Show less