Quyen Ta Email and Phone Number
With more than 12-years of working experience in: customer service, airlines, e-commerce, biotechnology, and education, I prefer to view people and matters from different angles while searching for a well-suited solution. I see strengths and potential in other people and help them grow and develop. I believe that learning is a lifelong journey and can take place anywhere and under any circumtances, even from failures. Life is a journey with paths to be chosen and walked on with persistence, rationality, creativity, and joy.
Uef - Ho Chi Minh City University Of Economics And Finance
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LecturerUef - Ho Chi Minh City University Of Economics And FinanceHo Chi Minh City, Ho Chi Minh City, Vn
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LecturerUef - Ho Chi Minh City University Of Economics And Finance 2024 - PresentHo Chi Minh City, Vietnamo Planning, preparing, and delivering lectures to undergraduate students.o Delivering lectures in a blended learning environment: learner-centred, instructor-led.o Providing pastoral care and support to students to maximize the effectiveness of learning.o Employing education techniques during instruction to improve student engagement.
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Customer Support Team LeadTdcx 2022 - 2023Ho Chi Minh City, Vietnamo Leading by example, managing performance, developing and coaching team members (12 direct team members and 24 employees on shift). o Identifying opportunities to enhance internal processes by analysing gaps in daily operations, and evaluating customer feedback. o Collaborating with other departments: daily operations, scheduled reports, and emergencies. -
LecturerFpt University 2020 - 2022Can Tho, Vietnamo Planning, preparing, and delivering lectures to undergraduate students.o Delivering lectures in a blended learning environment: learner-centered, instructor-led, online classes.o Assisting in the development of learning materials, preparing schemes of work, and maintaining records to monitor student progress, achievement, and attendance.o Participating in the development, administration, and marking of exams and other assessments. -
Secretary To Project DirectorThu Thiem River Park Real Estate Investment Jsc 2019 - 2020Ho Chi Minh Cityo Assisting in translation and interpretation in meetings and for relevant documents: Vietnamese – English.o Compiling preparing, proofreading and revising drafts of documents, executive-level briefings, reports, correspondence, presentation materials.o Prioritizing, following up the incoming issues and concerns addressed to Project Director; determining appropriate course of action, referral, or response.
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Sales & Customer Service SupervisorLabiofam Viet Nam Co., Ltd 2014 - 2018Can Tho, Viet Namo Analysing relevant information from meetings with domestic and international companies/institutions; providing assistant to Business Director and General Director in decision-making process and business activities.o Monitoring discipline and supervising performance of sales team. o Reducing costs of Business Department and increasing efficiency in Business operation/information flow.
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Customer Service RepresentativeGadgetfix 2011 - 2013Hochiminh, Vietnamo Training and providing frequent support to the employees of travel agencies in Reservation and Ticketing. o Managing customer data and providing services via face-to-face visits, phone calls, and systematic messages to passengers, and travel agencies.O Maintaining and increasing service quality through coaching and supporting new employees of Can Tho Branch Office and employees of Travel agencies.
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Ticketing & Reservation StaffVietnam Airlines 2006 - 2009Can Tho, Vietnamo Training and providing frequent support to the employees of travel agencies in Reservation and Ticketing. o Managing customer data and providing services via face-to-face visits, phone calls, and systematic messages to passengers, and travel agencies.O Maintaining and increasing service quality through coaching and supporting new employees of Can Tho Branch Office and employees of Travel agencies. -
Sales RepresentativeBich Duyen Home Decoration Store 2005 - 2006Can Tho, Vietnamo Provided detailed description of products and function to the customers. o Compared products regarding their materials, usages and prices. o Arranged delivery in accordance with customers’ request.
Quyen Ta Skills
Quyen Ta Education Details
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Master Of Business Administration (Mba) -
Entrepreneurship/Entrepreneurial Studies
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Apu International SchoolYear 13 -
Howick College
Frequently Asked Questions about Quyen Ta
What company does Quyen Ta work for?
Quyen Ta works for Uef - Ho Chi Minh City University Of Economics And Finance
What is Quyen Ta's role at the current company?
Quyen Ta's current role is Lecturer.
What schools did Quyen Ta attend?
Quyen Ta attended Rmit University, Rmit University, Apu International School, Howick College.
What are some of Quyen Ta's interests?
Quyen Ta has interest in Social Services, Education, Environment, Meditation, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Developing Interpersonal Relationship, Arts And Culture, Social Science.
What skills is Quyen Ta known for?
Quyen Ta has skills like Customer Service, Customer Satisfaction, Long Term Customer Relationships, Customer Insight, Interpersonal Communication Abilities, Social Emotional Learning, Teamwork, Team Building, Building Relationships, Collaborative Problem Solving, Relationship Management, Active Learning.
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