Quynh Nguyen Email & Phone Number

New York, NY, US

New York, New York, United States

New York, New York

• Managed business operations with a $700K budget, optimizing resource allocation & achieving a 15% cost reduction while maintaining operational effectiveness.
• Lead and support the Executive Team with special projects (eg: provided crucial cross-departmental support during staffing shortages - HR, Finance, Sales Ops, & Marketing, gather topics and set agenda for All-Hand.
• Spearheaded a $3M office build-out project, managing needs assessment, task definition, & stakeholder alignment, resulting in an on-time move-in within budget.
• Orchestrated implementation of SaaS tools (eg: Linksquares, Salesforce, Bill.com, Expensify, Dialpad VoIP, & Navan travel) to streamline operations, resulting in 30% improvement in business efficiency.
• Managed and matured company Quarterly Business Reviews, OKR programs, and Key Performance Indicators (KPIs), enhancing goal alignment & performance tracking, resulting in improved clarity & a 50% reduction in check-in.
• Streamlined office and inventory management, achieving a 20% cost reduction through Amazon for Business program, managed building relationships and access, assisted HR onboarding/offboarding logistics, and mentored.

New York, New York

• A high growth tech start-up that provides personalized Next-Generation technology solutions to businesses globally.Key Business Initiatives & People Ops Management:
• Established & managed HR function, overseeing & executing benefits, payroll, & HR administrative duties to ensure strict adherence to labor laws & legal requirements. Successfully passed a randomized NYS labor audit.
• Successfully transitioned the company to a PEO, reducing medical insurance premiums by 30% & enhancing benefits packages.
• Performed Chief of Staff duties for the Founder & CEO by scoping and prioritizing departmental initiatives, monitoring and mitigating risks and blockers, and managing inter- and intra-departmental communications.
• Chaired special projects to decrease company-wide friction (e.g., revamped Request For Proposal (RFP) processes, which accelerated proposal turnaround time and reduced time spent by internal subject matter experts on.
• Successfully launched operational entities in 5 countries: Canada, China, UK, India, & Japan.Marketing, Events, & Admin Support:

Hartford, Connecticut Area

• An American real estate franchise owned by Realogy Holding Corp.
• Provided administrative support for office agents to ensure accurate documentation and prompt delivery of clientele data under aggressive deadlines.
• Worked with Advertising, Social Media, and Corporate Marketing coordinator to handle property ads schedule along with editing advertisement and ensuring Company Advertising meets requested drop dates.
• Used appropriate technology to compose and produce professional correspondence, minutes of meetings, presentations, spreadsheets, databases, reports and marketing materials.
• Performed a myriad of administrative duties that includes processing company accounts receivable reports, scheduling client appointments, and monitoring office inventory.

Master Of Business Administration (M.B.A.), Healthcare Management

Master'S Degree, Management

Activities and Societies: Merit Scholarship recipient 2014

Bachelor Of Arts (B.A.), Communication Sciences And Disorders, General