Nursyaqilah Jalani Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

I tested new features in UnderwriteMe software to ensure they functioned correctly and aligned with project goals. I reported bugs and diligently tracked their status using Redmine until resolution. After updates, I performed regression testing to verify that bug fixes were effective. I collaborated closely with developers and project managers to clarify requirements and prioritize issues effectively. Additionally, I conducted end-to-end testing to ensure seamless integration of all software components and utilized Postman to test APIs and validate data sharing between systems.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

For over a decade, I’ve ensured smooth operations in administrative tasks. I’ve managed office supply requests, keeping inventory accurate, and I’ve reviewed and approved staff claims in MYwave to ensure they follow company policies.I’ve also handled invoices, creating and approving purchase orders while ensuring timely payments. When it comes to security, I’ve overseen the setup and tracking of devices like laptops and phones, maintaining a system to keep everything secure.I’ve led testing for new system updates, collaborating with IT to ensure they run effectively. I’ve also managed the disposal of old office equipment, making sure it’s done legally and in line with environmental rules.With my experience, I’m ready to face new challenges and contribute to future success.

Malaysia

In my role, I efficiently manage pre-clearance shipment processes, ensuring compliance with customs regulations while anticipating regulatory requirements. I deliver real-time, accurate updates on shipment statuses, which streamlines workflows and facilitates smooth transitions. I capture and relay critical information to customs authorities according to flight manifest schedules, helping to expedite clearance processes. My focus on compliance involves executing all related tasks with precision, ensuring adherence to customs protocols and regulations. I perform customs clearance procedures with a high level of expertise, maintaining operational efficiency and full regulatory compliance. Additionally, I generate and submit accurate MYSTAT monthly reports on time to relevant stakeholders. I also provide proactive daily email support, addressing inquiries effectively and ensuring that stakeholders’ needs are met promptly and accurately. My commitment to efficiency and compliance drives the success of pre-clearance shipment coordination and customs clearance processes.

Kuala Lumpur, Malaysia

In my role, I am fiercely dedicated to delivering exceptional end-user support, expertly addressing technical issues and inquiries. Whether resolving hardware, software, or network challenges, I ensure seamless operations across diverse systems and platforms.As a first-level support resource, I proficiently manage various systems, including SAP, Outlook, EKMS, and customer service platforms, always aiming for swift and precise resolutions that enhance user experience and productivity.I take pride in maintaining an accurate inventory of technology assets, ensuring optimal resource allocation and planning for future needs. Additionally, I am responsible for configuring PCs, laptops, and printers for all staff at Prasarana, equipping them with the necessary tools for success.Collaboration is essential in the IT landscape, and I actively engage with vendors and contractors on-site. By fostering strong relationships, I contribute significantly to the successful implementation of innovative IT solutions, driving our organization toward greater efficiency and effectiveness.

I have streamlined the organization and management of office documentation, ensuring optimal efficiency and easy accessibility for all team members. In my role, I perform essential administrative tasks such as faxing, photocopying, scanning, and filing, maintaining a high standard of accuracy and organization. I meticulously update insurance proposals, ensuring that all details are accurate, relevant, and up-to-date for seamless processing. Additionally, I proactively track the status of insurance proposals, managing approvals and declines while conducting timely follow-ups to ensure smooth workflows. This comprehensive approach to documentation and proposal management significantly enhances the overall efficiency of our operations.

Diploma, Computer Science, 2.71

Sijil Teknologi Komputer, Computer Technology/Computer Systems Technology

Sijil Teknologi Komputer -Mlvk Tahap 2

Activities and Societies: Pertandingan Kemahiran Giatmara Malaysia

Pmr & Spm, Spm