Robert Graham Email & Phone Number

Princeton, Wv, Us

United States

Accurately annotate and label data to support AI and machine learning projects, ensuring the highest quality standards.Leverage Outlier’s platform and tools to complete project tasks within flexible hours, allowing for efficient task management and productivity.Adapt to various project requirements, with tasks ranging from short-term to several months, depending on project needs.Collaborate with project managers to address specific project requirements and resolve task-related… Show more Accurately annotate and label data to support AI and machine learning projects, ensuring the highest quality standards.Leverage Outlier’s platform and tools to complete project tasks within flexible hours, allowing for efficient task management and productivity.Adapt to various project requirements, with tasks ranging from short-term to several months, depending on project needs.Collaborate with project managers to address specific project requirements and resolve task-related issues promptly.Use available support resources, including the “Need Help?” feature and direct communication with project managers, to troubleshoot issues and maintain seamless project workflow.Skills:Data AnnotationMachine Learning Model TrainingQuality Control in Data LabelingFlexible Project-Based WorkTask Management and Efficiency in Remote Work Environments Show less

Boston, Massachusetts, United States

• Leading a team of three interns to develop AI-driven solutions for social and emotional learning, with a focus on accessibility and job-related soft skills for young children.• Collaborating closely with engineering and product development teams to ensure project alignment with regulatory standards, including COPPA compliance, and to meet educational objectives.• Overseeing the integration of OpenAI technology and managing the setup of systems for Vercel hosting, MongoDB, and… Show more • Leading a team of three interns to develop AI-driven solutions for social and emotional learning, with a focus on accessibility and job-related soft skills for young children.• Collaborating closely with engineering and product development teams to ensure project alignment with regulatory standards, including COPPA compliance, and to meet educational objectives.• Overseeing the integration of OpenAI technology and managing the setup of systems for Vercel hosting, MongoDB, and GitHub.• Conducting regular code reviews and ensuring documentation is current, clear, and accessible for team members.• Utilizing prompt engineering and natural language processing to create interactive, educational scenarios that familiarize young learners with technology and AI concepts.• Actively engaged in compliance research to ensure the program meets all relevant data privacy and protection requirements. Show less

Princeton, West Virginia, United States

Lead a robotics team that incorporates AI and programming concepts. Guide the design and build of robots for competitions and train students in Python, Java, and C++ programming. Manage the team budget, procure equipment, assist team members with code troubleshooting and debugging, and research new technologies and software. Spearhead the development, implementation, and expansion of the robotics program for local students, growing the program from initial startup to 60 teams.

Beckley, Wv 25801

Promoted to take on additional responsibility for reviewing incoming work orders and services requests and preparing assignments for field technicians and engineers. Supported residential, commercial, and healthcare clients, with installations as large as several hundred lines (data, internet, telecom).• Network Administration and Optimization: Administered and optimized a range of network elements,including Adtran, Alcatel, Calix, 5ESS, DCO, EWSD, DMS100, DMS10, and GTD5 through remote… Show more Promoted to take on additional responsibility for reviewing incoming work orders and services requests and preparing assignments for field technicians and engineers. Supported residential, commercial, and healthcare clients, with installations as large as several hundred lines (data, internet, telecom).• Network Administration and Optimization: Administered and optimized a range of network elements,including Adtran, Alcatel, Calix, 5ESS, DCO, EWSD, DMS100, DMS10, and GTD5 through remote accessover WAN and LAN.• Configuration and Access Management: Executed network configuration, access management, andcross-connect provisioning, as well as speed optimization using CLI across 29 states.• Troubleshooting and Enhancements: Conducted daily troubleshooting and implemented featureenhancements to ensure seamless network performance and reliability.User Acceptance Test (UAT) ProfessionalProvided critical test support for major projects, including software development and upgrades, integration of acquired organizations, integration of up to millions of new customers, and launches of new services.• Managed Test Cases and Bugs: Leveraged JIRA to collaboratively create, track, and manage test cases,bugs, and enhancements, ensuring comprehensive coverage of user acceptance testing scenarios.• Collaborated with Development Teams: Engaged with developers and project managers through JIRA toreport issues, prioritize bug fixes, and verify resolutions, significantly enhancing the overall quality ofsoftware releases.• Monitored Test Progress: Utilized JIRA dashboards and reports to collaboratively monitor testing progress, track test execution status, and ensure timely completion of test cycles.• Streamlined Testing Workflow: Optimized the testing process by configuring JIRA workflows to align with UAT requirements, facilitating efficient communication and documentation of testing outcomes. Show less

Beckley, Wv 25801

I provided critical test support for major projects, including software development and upgrades, integration of acquired organizations, integration of up to millions of new customers, and launches of new services. I designed test plans and cases, executed test cases to validate client-server and web-based software functionality and identify issues, and documented test results. As part of my role, I worked closely with software developers and project managers on issue resolution. This included… Show more I provided critical test support for major projects, including software development and upgrades, integration of acquired organizations, integration of up to millions of new customers, and launches of new services. I designed test plans and cases, executed test cases to validate client-server and web-based software functionality and identify issues, and documented test results. As part of my role, I worked closely with software developers and project managers on issue resolution. This included carrying out regression, UAT, and other types of testing and introducing test improvements. I supported complete project life cycles and determined testing based on business requirements.Selected Accomplishments:• Completed hundreds of software, switch, M6, CRM, and Salesforce updates.• Performed all software and data integration following a $10.5B acquisition that included 6.6 million subscribers and data for 9,400 employees across 27 states.• Authored more than 100 test scripts per month for processes and software.• Enabled dramatic cost savings by analyzing stability and resolving capacity congestion issues on ports.• Enabled business growth by qualifying the Juniper MX-Series BNG (ADR), Dynamic Subscriber Management support model within the trident Network Architecture.• Successfully resolved billing data issues for more than 238,300 subscribers.• Earned the Senior UAT Operations Manager Award and multiple Rave awards for superior performance. Show less

Certified, Basic Electricity Ac/Dc, 4.0

Activities and Societies: Monte Blaney A solid grasp of the fundamentals of electricity is the key to unlocking your potential.

Certified, Microsoft Sql Server Implementing Data Models And Reports, 4.0

SQL Server, Database Administration, SQL, Programming, The skills I possess are related to SQL Server such as Database Administration, SQL.

Some College, Computer Systems Networking And Telecommunications, 3.5

Activities and Societies: Nactel Troubleshooting expert, programmer, SQL database administrator, support material expert, provisioner.

Certified, Wireless Network Technician, 4.0

Activities and Societies: WNT195685 Areas of expertise include Networking, Wireless, Telecommunications, Programming, Troubleshooting.

Certified, Fcc Elements 1 & 3, 4.0

Activities and Societies: E-18-01790 This is a list of telecommunications-related topics, including procedures, problem-solving.

Certified, Fiber Optics Technician, 4.0

Activities and Societies: 2187414 http://www.thefoa.org Telecommunications, programming, networking, switches, data, fiber optics.

Certified, Fiber Optics Specialist, 4.0

Activities and Societies: 2187414 http://www.thefoa.org Telecommunications, networking, and switch management involve problem-solving.