Ricardo Alfonso Jr, M.S. Email and Phone Number
Strategic IT Executive with Progressive Experience in Technology Managementand ImplementationHello from Miami, FL! I'm Ricardo Alfonso Jr, an experienced ITprofessional specialized in overseeing complex IT operations and deliveringinnovative solutions that enhance productivity and security withineducational and corporate environments.Core Competencies:• Comprehensive IT Infrastructure Management: Skilled in deploying andmanaging robust IT infrastructures, including server management, networksecurity, and disaster recovery planning. Proficient with technologies likeMicrosoft Azure, SharePoint, and JAMF Pro Server.• Large-Scale Project Leadership: Proven track record in leading significantIT projects, such as the $1.5 million implementation of a campus-wide accesscontrol system, which markedly improved security and operational efficiency.• Network Systems Expertise: Expert in maintaining high-performance networksystems, with deep knowledge in TCP/IP, DNS, DHCP, and Ethernet technologies, ensuring reliable and secure IT operations.• Strategic IT Consultations and Upgrades: Adept at conducting strategic ITconsultations, system upgrades, and implementing cutting-edge softwaresolutions to drive continuous improvement in IT service delivery.Professional Highlights:• Successfully managed the implementation and maintenance of comprehensiveIT infrastructures, enhancing system reliability and user satisfactionacross multiple organizations.• Led a $1.5 million project from conception through completion,significantly improving campus security and integrating state-of-the-arttechnology solutions.• Maintained cutting-edge technical proficiencies and leveraged extensivesoftware knowledge to ensure seamless operations and enhanced productivity.Dedicated to leveraging my strategic insight and technical expertise, I amcommitted to driving IT operational excellence and innovation. I thrive inenvironments that challenge the status quo and offer opportunities fortechnology-driven improvements. Let’s connect to discuss how we cancollaborate to achieve exceptional IT outcomes and transformative growth inyour organization.
Miami Dade College
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Campus It Operations Manager / Network Services DirectorMiami Dade College Mar 2023 - PresentMiami, Florida, United StatesI've been managing server operations and network security with a keen focuson enhancing system reliability and safeguarding user data. I represent ourcampus on college-wide IT committees, driving the adoption of industry bestpractices and optimizing network standards. My role includes leading projectand vendor management efforts to secure high-quality resources and serviceswhile staying within budget. I also work to streamline workflow processes,ensuring optimal performance and minimal downtime across our campus-wide ITinfrastructure.Key Achievements:• I've maximized technical efficiency by formulating and implementingoperational policies and procedures that refine our departmental processes.• By building strong strategic partnerships with technology vendors, I'veenhanced educational technologies and support services across all campuslocations.• My coordination of installation and upgrade projects has significantlyreduced system downtime and boosted overall performance.• Through strategic negotiations and rigorous cost controls, I'vesuccessfully reduced our annual IT expenses.. -
Engineering & Technology FacultyMiami Dade College Mar 2022 - Mar 2023Miami, Florida, United States
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Campus Network Services ManagerMiami Dade College Aug 2021 - Mar 2022Miami, Florida, United StatesI led the installation of servers and other critical resources, focusing onenhancing system efficiency and reliability. I was dedicated to deliveringhigh-quality service, maintaining a maximum satisfaction rate among campusclients through proactive engagement and rapid resolution of IT issues. Irevamped operational policies and procedures, which improved processefficiency and compliance within the IT department. Additionally, I managedthe daily operations and maintenance of the campus network infrastructure toensure optimal performance and availability.Key Achievements:• I optimized specialized technical application activities, improving systemfunctionality and user satisfaction by tailoring solutions to meet specificdepartmental needs.• By supervising the IT staff and fostering a collaborative environment, Iincreased team productivity and reduced turnover.• I managed IT expenditures effectively, achieving annual cost savingswithout compromising necessary technological advancements by adhering tobudgetary constraints.
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Network Services CoordinatorMiami Dade College Apr 2016 - Aug 2021Miami, Florida, United StatesI played a pivotal role in optimizing team productivity at Miami-DadeCollege by directing and delegating tasks to Tech Assistants to ensuretimely project completion. I mentored and supervised technical personnel,significantly enhancing their skills and performance. My efforts in securingcompetitive pricing and managing vendor relationships led to notable annualsavings in procurement costs. I provided robust support for multi-platformoperating systems, ensuring seamless integration and user satisfaction indiverse environments. My proactive approach involved researching newtechnologies and devising innovative solutions to enhance efficiency andreduce costs.Key Achievements:• I reduced downtime by managing the JAMF server and configurations for over200 iMac devices.• By coordinating software and media equipment usage, I optimized resourceallocation across campus.• I minimized system failures and extended equipment lifespan throughdiligent execution of hardware and software maintenance.
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Network Services TechnicianMiami Dade College Oct 2015 - Apr 2016Miami, Florida, United States
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Senior Web Developer1111 Media Group Mar 2018 - PresentMiami, Florida, United States -
ProjectsProjects 2011 - Present• Campus Security Enhancement: Spearheaded a $1.5M project at Miami DadeCollege that revolutionized campus security and streamlined access controlfor Housing & Residential Life by implementing a new Hall door accesssystem.• Device Management Efficiency: Orchestrated a campus-wide deployment of theJAMF system for 250 Macs & iOS devices, significantly boosting devicemanagement efficiency and enhancing user experience.• Maker-Space Initiative: Coordinated the creation of a $50K Maker-Space forArchitecture and Engineering, featuring advanced 3D printers and designerstations. This project fostered innovation and expanded hands-on learningopportunities.• Computer System Upgrade: Led a comprehensive initiative to upgrade over4000 computers, which improved system performance, enhanced productivity,and achieved technology standardization across campus.• Classroom Technology Renovation: Managed the high-tech renovation of 52 classrooms with Crestron equipment, transforming them into interactivelearning environments and significantly enhancing teaching capabilities.• Mac Server Deployment: Successfully acquired and deployed a new MacServer, centralized MacOS management, and optimized system performance andsoftware distribution across the network.
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It Assistant DirectorFlorida International University Mar 2022 - Jan 2023Miami, Florida, United StatesI focused on enhancing operational efficiency by streamlining officeautomation and systems development processes. My responsibilities includedmanaging microcomputer systems, delivering strategic and long-term ITplanning, and leading the development of a sustainable technology roadmapthat aligned with our business goals. I also directed the implementation ofcampus-wide IT policies and standards to ensure compliance and operationalexcellence.Key Achievements:• I increased system reliability and enhanced user support by collaboratingwith vendors and IT departments to design and implement robust computer andserver-based systems.• To minimize potential downtime during critical system failures, Ideveloped and coordinated comprehensive disaster recovery functions.• I optimized resource allocation and service delivery by conductingdetailed analyses and evaluations of IT products, programs, and services. -
President, Consultant, Network EngineerN.E.T.S Corp Jan 2016 - Feb 2018Miami, Florida, United States
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Accounting AssociateHeico Components Repair Group Mar 2011 - Sep 2015Miami, Florida, United States
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Remote Tier - Ii SupportEntertainment Dynamix Mar 2011 - Aug 2015Miami, Florida, United StatesI specialized in troubleshooting and replacing PC components atEntertainment Dynamix, significantly reducing repair times and enhancingsystem reliability. I resolved complex desktop and network communicationissues, restoring full functionality and connectivity essential for criticaldepartmental operations. I also installed and maintained robust desktopcomputing environments in compliance with the latest IT standards.Key Achievements:• Enhanced user productivity and reduced system downtime by providing expertremote IT support and assistance.• Optimized network management tools, ensuring maximum uptime and improvingnetwork performance monitoring capabilities. -
It Services/Sales RepresentativeOffice Depot Jan 2010 - Jan 2011Miami, Florida, United States -
It Technician AssistantCoral Gables Senior High School Jan 2007 - Jan 2009Coral Gables, Florida, United States -
Assistant Manager / ModelHollister Co. Jan 2006 - Jan 2008Miami, Florida, United States
Ricardo Alfonso Jr, M.S. Education Details
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Telecommunications And Networking | Minor In Cybersecurity
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Computer Information Systems Technology | Minor In Network Security
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Computer Engineering Technology
Frequently Asked Questions about Ricardo Alfonso Jr, M.S.
What company does Ricardo Alfonso Jr, M.S. work for?
Ricardo Alfonso Jr, M.S. works for Miami Dade College
What is Ricardo Alfonso Jr, M.S.'s role at the current company?
Ricardo Alfonso Jr, M.S.'s current role is Senior IT Leader | Expert in Infrastructure Management and Security |Driving IT Excellence in Educational and Corporate Sectors.
What schools did Ricardo Alfonso Jr, M.S. attend?
Ricardo Alfonso Jr, M.S. attended Florida International University, Miami Dade College, Miami Dade College.
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