As the Product Operations Manager at LumenBuilder, I play a key role in supporting our lighting configuration teams, ensuring that all light fixture data is accurately entered and organized in our system. This makes it easy for our customers to access the information they need.My responsibilities include:- Providing support to configuration team members when they have questions.- Offering direction on complex fixture configurations to ensure accuracy.- Setting the strategy… Show more As the Product Operations Manager at LumenBuilder, I play a key role in supporting our lighting configuration teams, ensuring that all light fixture data is accurately entered and organized in our system. This makes it easy for our customers to access the information they need.My responsibilities include:- Providing support to configuration team members when they have questions.- Offering direction on complex fixture configurations to ensure accuracy.- Setting the strategy and priorities for which fixtures are configured.- Managing and reporting on overall team performance to drive continuous improvement.By streamlining our data management processes and prioritizing team support, I help our customers quickly find and select the right lighting products for their needs. I am dedicated to making our product operations as smooth as possible, enabling our team to deliver the best experience for our customers. Show less

Conducted monthly field visits to over 150 apartments and condominiums, which directly contributed to the renewal of their bulk cable/internet contract. Bulk services are included in the rent or homeowner association dues. Marketing contributions included property manager relationship building, liaison in resolving issues, event sponsorship, product display, and the Property Referral Program (PRP). PRP incentivized managers to recommend Bright House services to those residents who became… Show more Conducted monthly field visits to over 150 apartments and condominiums, which directly contributed to the renewal of their bulk cable/internet contract. Bulk services are included in the rent or homeowner association dues. Marketing contributions included property manager relationship building, liaison in resolving issues, event sponsorship, product display, and the Property Referral Program (PRP). PRP incentivized managers to recommend Bright House services to those residents who became subscribers.Accomplishments- Increased cable and internet penetration in bulk properties, on average, 2% - 4%- Increased the Property Referral Program from 20 to 170 apartments/condominiums Show less

Lead representative for the Bright House Challenge Series auto racing program at New Smyrna Speedway, FL. Participated in all pre and post-race activities. Responsibilities also included relationship building with VIP’s in attendance. In addition to area business representatives, VIP’s occasionally included Florida’s Governor Rick Scott. Accomplishments- Built lasting relationships with the speedway’s ownership and staff resulting in continuous sponsorship renewal from… Show more Lead representative for the Bright House Challenge Series auto racing program at New Smyrna Speedway, FL. Participated in all pre and post-race activities. Responsibilities also included relationship building with VIP’s in attendance. In addition to area business representatives, VIP’s occasionally included Florida’s Governor Rick Scott. Accomplishments- Built lasting relationships with the speedway’s ownership and staff resulting in continuous sponsorship renewal from 2006-2016- Sponsorship played a critical role in improving brand exposure and loyalty with attendees Show less

Managed strategic company programs designed to reach potential subscribers early in the home buying and apartment rental process. Initiatives included the Bright House Realtor Certificate Program and Certified Builder Program. Company representative in the Orlando Home Builders Association, which included numerous event sponsorship and networking opportunities. Occasionally conducted competitive intelligence investigations at selected apartment communities. Accomplishments-… Show more Managed strategic company programs designed to reach potential subscribers early in the home buying and apartment rental process. Initiatives included the Bright House Realtor Certificate Program and Certified Builder Program. Company representative in the Orlando Home Builders Association, which included numerous event sponsorship and networking opportunities. Occasionally conducted competitive intelligence investigations at selected apartment communities. Accomplishments- Personally grew the Realtor the Realtor Certificate Program from 0 – 210 real estate offices- Assisted management in growing the Bright House Certified Builder Program from 0 to 33 single-family home communities- Competitive intelligence investigations in approximately 20 apartments resulting in strategic pricing of services and increased penetration Show less

Identified and prescreened raw land as potential candidates for new cell-towers. Negotiated, executed, and closed leases with selected landowners. Additional cell site acquisition included existing towers, rooftops, and government water tanks. A real estate license was required.Accomplishments- Acquired approximately 50 cell-tower sites for various cell-phone service providers such as AT&T Wireless and Sprint

Acquired cell-tower sites for licenses granted to clients by the Federal Communications Commission. Assisted in the preparation and submission of applications to the FCC for rural cell-phone licenses. Specifically acquired approximately 100 Letters of Intent from landowners for potential cell-towers, which were included in the application process.Accomplishments- Acquired approximately 25 land, rooftop, government water tanks, and existing tower sites