Roger Chen Email & Phone Number

Toronto, Ca

Platform integration

Toronto, On, Ca

Grew, motivated, and developed two teams of engineers to deliver world-class solutions in an agile environment. - Collaborated with cross-functional team members such as product owners, architects, user experience designers and cloud operation engineers to ensure over 20 successful on-time project deliveries. These projects improved overall product performance by 20%, kept client satisfaction ratio above 95% and reduced technical debt by 35%.- Managed teams’ overall software development life-cycle and have released over 20 projects.- Worked collaboratively with product owners on technical roadmaps and monitored a set of shared objectives and key metrics, so projects are delivered in high standards, introduced no technical debts and predictable project progress.- Had a deep understanding of the product technical architecture. Build effective processes to reduce tech debt such as improving production defect resolution rate by 800%.- Built teams with a growth mindset and fostered a culture of continuous learning and improvement through mentoring and setting measurable goals; gave promotions and performed PIP processes.- Recruited a diverse team of engineers of top talents and facilitated their onboarding.

Toronto, On, Ca

Led a team on system design, delivered projects on time, and solved complex technical challenges.- Mentored and code-reviewed team members’ work to maintain code quality and standards reducing errors by 20%; delivered over 12 projects on time.- Facilitated team meetings to engage team morale, built trust, followed up actions to improve the team, and delegated task ownership.- Fostered a continuous learning environment to improve team member capabilities by 30%.- Performed interviews, attracted new talents, and helped with their onboarding.

Toronto, On, Ca

Devised innovative solutions, mentored junior developers, and helped team leaders with team-level tasks.- Devised innovative solutions that improved data import memory usage by 90% and speed by 87%.- Implemented a message broker to offload big data synchronous operations.- Mentored 4 developers by being present to answer their requests and provide further guidance.- Performed 12 interviews and selected 3 top talents.

Toronto, On, Ca

Contributed to major technical product areas to meet departmental product goals. - Contributed to major technical product areas such as JavaScript business intelligence analytic tool, ReactJS front-end, Microservice API, and MVC platform.- Identified business and technical defects and created projects and user stories to ensure technical correctness and protect customers' data integrity.

Troy, Michigan, Us

• Implemented over 24 projects using JavaScript, MVC4 and Web forms in tight schedules to increase company revenue.• Participated in code review to ensure business requirement correctness and code quality.• Involved in interview process and made recommendation on candidates’ qualifications.

• Redesigned and programmed a content management system to increase flexibility, usability and version-control for the product and ultimately improve customer experience• Designed and developed an image management system to enable image format conversion, resize image company-wide which stabilized and centralized company image management• Upgraded and maintained a social media notification system to track and notify web content change for subscribed users which greatly improves customer experience• Used team foundation server to branch and merge projects to ensure correct version of company products are properly released to production environment

• Designed, programmed and upgraded 5 web solutions collaboratively or independently to increase efficiencies and accessibility of applications• Designed, implemented and tested SQL data migration process to improve stability and quality of database systems• Developed and maintained several automation processes to increase clients’ work efficiencies and precision of clients’ documents • Implemented several SSRS reports to increase flexibility and accessibility of data• Documented the design process and instructions in an 86 pages reference for clients, increasing their accessibility of information and employees efficiency

• Designed, programmed and upgraded 11 web projects and several automation programs to increase analytical productivity• Presented final projects to managers during professional meetings, utilizing power-points, in order to gain feedback prior to implementation• Managed product tracking meetings weekly in order to monitor progress and accuracy of the work of 4 departments during the supervisor’s absence

• Created, programmed and maintained the Las Americas web site using HTML and ASP.net with VB script to enable the company to sell its products through the internet, thereby generated an immediate revenue increase of 20%• Upgraded database software using VB.NET to enable employees to track products and monitor orders while ensuring accuracy of data• Integrated the Microsoft SQL server order processing database and the accounting system to maintain stability and audit trail• Generated solutions by accessing employee’s needs to improve on software’s feasibility

• Edited over 200 legal documents to assist judges (Alternate Chairs) and accelerate work flow• Assisted distribution area and scheduling area by scheduling office meetings