R. Casey Manno Email & Phone Number

Sacramento, California, United States

Sacramento, California Area

-Point person for Collection HQ software for a 28-branch library system. Set up task schedule, training for everyone from Library Assistants to Branch Managers, quarterly Collection Liaison meetings, provide guidance and support to branches on weeding best practices.-Large-scale projects such as assisting branches in preparing for $200k collection refreshes, including weeding guidance, collection layout, display space, and designing workflows for installation. -Troubleshoot acquisitions issues from order placement to receiving including vendor relations, processing issues, defective items, and invoicing.

- Develop relationships with schools, state organizations, businesses, individuals, and stakeholders to negotiate prices and process all bulk, corporate, and institutional sales from the quote through delivery to ensure the best possible customer service experience. Maintain positive customer relations and ensure all issues are addressed and resolved. - Responsible for planning, promoting and managing all in-store events including author signings and appearances, holiday story times, bookfair fundraisers, educator appreciation, and a variety of special events. Assign tasks and supervise all bookseller assistants. Work within budget to ensure maximum results for dollars. - Attend school staff meetings, speak to customers, and educate and inform community members about our offerings and events. Assist with sale, set-up, and tech support for schools to implement the Barnes and Noble NOOK device in their classrooms.

- Create, organize, and maintain all store displays. Ensure that placement maximized sales potential and rotate or relocate displays as sales and traffic warranted.- Perform manager-on-duty responsibilities including daily scheduling adjustments, employee coaching, meeting with employees and other managers to address operational issues, assigning tasks and following up on execution and performance, and maintaining and filing store paperwork and records. - Partner closely with other members of the management team and booksellers to plan and execute a variety of special projects like store re-lays, training for shelving guidelines, cross-promotion of products and events, and merchandising strategies for the holidays.

- Proofread all client training handouts and business correspondence and re-wrote as necessary.- Keep spreadsheets of clients in training classes and store items and prices, updated weekly.- Assist with dog grooming, store organization and displays, and appointment scheduling.-Created store logo.

-Edited the final draft of the shooting script for style, grammar, and spelling.-Create prop and character lists for all shooting locations and ensured correct costume for each character by location and scene.-Ensure continuity within scenes and throughout the film as a whole.-Keep detailed notes for every scene, shot, and take to assist with assembling the film during the editing process.

- Led a weekly discussion section of 20 diverse students based on a larger lecture class.- Responsible for all grading, attendance, and record-keeping.- Worked individually with students on their writing, assisting them with incorporating the formal principles of film technique into their essays, as well as aiding them with basic writing and grammar skills.

- Responsible for daily, weekly, and monthly data management of total branch loan dollars, new accounts, cash ordering, and member services performed.- Assisted member service representatives with customer issues, including coaching them through the loan process and on sales techniques. Supervised all employees at the branch and aided in training and scheduling. - Maintained correspondence with members regarding issues pertaining to loan documents and processing, overdraft and other fee correction, and general member questions.- Worked with all departments to resolve any account or loan concerns that arose.

- Assisted members with all levels of credit union service, including frontline teller transactions, personal, auto, and home equity loan processing, credit counseling, new accounts, and term deposits.- Dealt daily with large cash and negotiable instrument transactions, including business deposits. - Worked with Teller Advantage, Lender Advantage, and Service Center software.

Master Of Arts, Film Studies, 3.8

- Master of Arts in Film Studies with an emphasis in Queer and Feminist theory. - Main focus of study consisted of male homosociality.

Film Studies, 3.5

- Attended for a year as a Lifetime Education student to focus on film classes in preparation for applying to graduate school. - Took.

Bachelor Of Arts, Practical Writing, 3.0

- Bachelor of Arts in Practical Writing with a minor in Communications. - Capstone class involved a semester-long editing project.

Diploma, General Studies