• Planning and strategy: Creating a business plan and strategy that determines the direction of the business and how to achieve it• Finances and accounting: Managing finances, keeping financial records, and communicating financial information to investors and lenders• Legal and compliance: Ensuring the business is compliant with all relevant laws and regulations• Marketing and sales: Managing marketing and sales• Customer service: Managing customer relations to create a loyal client base and boost sales• Hiring and HR: Identifying hiring needs and ensuring a seamless recruitment and onboarding process• Team management: Overseeing the team, allocating employee duties, and training the team• Day-to-day operations: Organizing operational systems, processes, and policies, and ensuring teams have the resources they need to succeed• Other responsibilities: Planning new initiatives, forecasting business changes, addressing technology issues, and taking on business risk

1. Operational Management2. Inbound & Outbound documentation3. Retail Management

• Manage the infrastructure of computer networks (routers, cables, modems and other necessary hardware and software) to ensure that they operate effectively.• Successfully configure OSPF and BGP and Provide technical support services for DNS and DHCP• Maintain networks and components, including local area networks (LAN), wide area networks (WAN), and network segment systems.• Responsible for installing network hardware, training users, and maintaining the stability & and security of the system.• Generating and following up with new business leads drawing up proposals presenting them to prospective clients and troubleshooting network issues that end-users face.

o Configure routers and switches for efficient and secure data flow.o Understand core network concepts and how data is transmitted and routed.o Implement OSPF (Open Shortest Path First) for dynamic routing.o Set up and manage DNS (Domain Name System) servers for name resolution.o Configure DHCP (Dynamic Host Configuration Protocol) servers for automatic IP address assignment.o Troubleshoot and resolve network connectivity, performance, and security issues.o Implement network security measures, such as firewalls and access control lists (ACLs).o Monitor and optimize network performance and bandwidth utilization.o Maintain accurate network documentation.o Stay updated with the latest networking technologies and best practices.

Accounting: Billing, invoicing, sales, purchase, inventory management, bank reconciliation, debit and credit notes, GST tax computation, and other account-related workDocumentation: Legal, customs, and import/export documentation, preparation, filing, reporting, and follow-upBalance sheet: Creating and maintaining balance sheets and managing account statementsData entry: Recording daily revenue and other numbers

o Collaborated with colleagues to enhance network infrastructure, focusing on improving quality, reliability, and cost-effectiveness.o Monitored network performance, conducted backups, and implemented solutions to address requirements and troubleshoot issues effectively.o Managed end-to-end order processes, including installation, testing, and customer connections, streamlining telecom quote, order, and delivery processes.o Developed detailed FTTX designs, involving on-site surveys, blueprint drafting, BOQ preparation, and evaluation of design quality and delivery schedules.o Oversaw quality assurance checks for access network constructions and maintenance, while recommending network practice improvements and standardization methods.o Supported fielding teams in reviewing and validating designs for passive optical networks, generating bills of material (BOMs) for FTTC, FTTH, and FTTO networks.o Performed network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.o Configured and installed network devices, and monitored system resource utilization, trending, and capacity planning.