Ryan Jacobs Email and Phone Number

Departments managed - Inbound, OutboundAccountable for hiring, coaching, skills development, recognition and awards, staff productivity and performance management to include disciplinary actions up to and including termination. Responsible for planning, and monitoring department performance for Inbound and Outbound production operations against operational portions of the budget; this includes, but is not limited to, proper management of departmental staffing levels, overtime, and overall operational headcount, which encompasses teams across multiple shifts, and multiple buildings.

Departments supervised - AHP, GM Inbound, GM Outbound, OPS SupportResponsible for the safe execution of daily operational plans and strategies, to manage, actively lead, and allocate resources, disseminate information to teammates, and to ensure compliance with key processes while achieving safety, quality, efficiency, and financial KPI’s. This included, but was not limited to, monitoring daily, weekly, and monthly production activities within the department, approving/scheduling vacations and time off per policy while ensuring business needs weren’t disrupted and customer needs were met, and facilitating seamless hand offs and communicating key information to peers and management.

Department worked - GM OutboundResponsible for assisting the Supervisor with planning activities for the department and the training of newly onboarded staff and seasonal workers. Further assisted with department meetings, such as the daily start of shift meeting, where topics such as safety, performance, and company policies were communicated. Accountable daily to ensure all store loads were closed in the system.

Departments worked - GM Inbound, GM OutboundResponsible for accurately receiving, moving, storing, picking, and loading of product while maintaining high quality standards to ensure the safety of all teammates. Further accountable to learn the responsibilities, procedures, and duties of other areas of the warehouse. Responsible for operating warehouse computer equipment with care and licensed to safely operate various warehouse MHE such as Walkie, Dock Stocker, Pacer, and Reach Truck. Tasked physically with regularly handling up to 50lbs consistently.

Provided friendly greetings to member and public golfers when at the first tee, and ensured pace of play was maintained to club expectations.

Responsible for providing member and public golfers alike with outstanding customer service. Handled in excess of $1,000 in sales daily. Assisted with setting up product displays, monthly inventories, member tournaments, and marshalling/starter duties as required.