IT INFRASTRUCTURE & SUPPORT* Owns the support & maintenance of Travere’s infrastructure, encompassing both physical and virtual components. Ensures adherence to best practices, reviews and approves all changes, and maintains comprehensive IT documentation.* Drives the delivery of technology infrastructure projects, integrations, and service management improvements to achieve quality, productivity, and ROI goals aligned with the department budget.* Conducts research and evaluations of current and emerging IT trends, best practices, innovative solutions, and technologies to optimize operational efficiency.* Establishes and manages strategic relationships with Travere’s Managed Service Provider, overseeing services such as Help Desk support, system/network engineering, and professional services.* Manages vendor contracts including the creation and execution of IT vendor RFPs.* Maintains vendor relationships to negotiate contracts & SOWs, both domestically and internationally.* Directs annual IT infrastructure budget planning, with quarterly financial reviews.* Conducts annual performance reviews for direct reports, setting goals and providing support for career advancement opportunities.SECURITY & COMPLIANCE* Develops and assesses Travere’s cybersecurity program, staying updated on NIST framework and security trends.* Participates as a member of Travere's AI Governance and Cyber Oversight committees.* Conducts tabletop exercises & security vulnerability assessments to validate the effectiveness of Travere’s incident response readiness and to ensure continuous enhancement of the cybersecurity program.* Collaborates with the Chief Compliance Officer to support cyber-security initiatives aligned with enterprise risk management objectives.* Serves as the IT SME on Travere’s GxP Readiness Team, ensuring alignment with regulatory requirements.* Manages resources to ensure compliance with FDA, EMA, SOX, GDPR, CCPA, and other regulatory standards.

Provides strategic IT leadership to Travere Therapeutics, including Travere Therapeutics International Limited, with ultimate responsibility for the organization's infrastructure (physical, hosted, virtual, and cloud) and cybersecurity. Ensures adherence to best practices, maintains comprehensive documentation, and oversees change management processes. Collaborates with the Vice President of IT to accomplish departmental and company objectives.Additional responsibilities encompass:* Directing the operations of the Help Desk and other support services for Travere.* Designing and implementing Travere's Cybersecurity program.* Management of IT Disaster/Recovery, Business Continuity, and Incident Response planning and readiness* Assistance to Travere's General Counsel in internal and external litigations, subpoenas, eDiscovery/eForensics, and legal holds on company electronic data and e-mail.* Serving as a technical advisor and architect for IT infrastructure projects and integrations.* Conducting research and evaluating current and emerging IT trends, best practices, innovative solutions, and technologies to optimize operations.

Responsible for defining and maintaining IT strategies, managing staff and resources, and researching and implementing technological solutions to enhance, support, and protect business goals and objectives. Provides technical leadership for the company and oversees the support and maintenance of infrastructure, computer hardware, software, and systems. Manages the Help Desk, ensuring compliance with company policies and procedures, and ensures proper functioning of all IT systems, monitoring for availability, performance, and capacity planning. Leads and coordinates IT activities.Additional responsibilities include:* Defining and managing the company's security program and initiatives.* Acting as the custodian of all data and electronic data.* Assessing needs across the company and business units to determine strategies for meeting objectives, collaborating with senior management on decisions.* Drafting and revising corporate and departmental policies and procedures.* Working closely with stakeholders to understand business needs and provide solutions.* Assisting in managing the internal IT budget and capital plans.* Effectively communicating with management and the business.* Negotiating and managing relationships with vendors and service providers.* Assisting with the development an execution of disaster recovery and business continuity plans.

Systems Support, West Coast: Based in Carlsbad, California Design Center, provided primary end-user and systems support for Southern California Design Centers including Carlsbad, Torrance, and Thousand Oaks.Responsibilities included:* Troubleshooting and resolving IT issues, applications, hardware, and network, both remotely and on-site.* Supporting remote employees and providing application assistance for Microsoft applications, OS, Engineering & Design CAD, Simulation software, and test and measurement equipment.* Assisting with infrastructure upgrades, installations, and troubleshooting.* Managing network infrastructure upgrades at Torrance Design Center, minimizing downtime to under 4 hours.* Installing and assisting Windows Administrators with NAS data migration at Torrance Design Center.* Overseeing server room upgrades at Richardson Texas Design Center, with downtime limited to under 1 hour.* Contributing to IT projects across different Design Centers.* Creating and updating support documentation.* Assisting with general user account maintenance company wide.* Providing backup support for other design centers as needed. Sometimes requiring travel to the site.

Contracted as Network Analyst / Systems Support during construction of the new hospital for University of California at San Diego (UCSD) - Jacobs Medical Center.Responsibilities included:* Troubleshooting and resolving IT issues for personnel of Kitchell, UCSD, and 14+ affiliated firms and consultants, both remotely and onsite, collaborating with internal IT department.* Serving as the primary point-of-contact for AT&T, Verizon, IKON, and other contractors, providing Tier 1, 2, and 3-level support and acting as the first responder for network infrastructure support.* Working closely with IT teams of 14+ companies to ensure systems were correctly pre-configured, reducing go-live time and expense.* Assisting with the major move to consolidate numerous jobsites into a single location, including the installation, setup, and configuration of network equipment and infrastructure.* Coordinating and managing the installation of AT&T 100MB fiber optic data circuit and 25 copper phone lines, ensuring smooth operation with no major impact.* Collaborating with the UCSD Fire Marshal to obtain Certificate of Occupancy and programming/testing fire alarm system.* Providing assistance in establishing IT policy and procedures, including Disaster Recovery Plan, and ensuring network printing access for all personnel using IPP-connected printers.* Installing Lantronix xPrintServer to enable iOS devices to print to networked printers.* Bringing another Kitchell jobsite online, managing network and phone setup.* Managing installation and support of key-card-access system for the facility.

Recruited by CTO as Information Technology Manager, tasked with maintaining 99.9% uptime for infrastructure and critical systems, while leading support teams for 200+ local and remote users. Implemented disk imaging/cloning deployment methods to optimize support costs and managed a $2M software inventory.Key achievements include:* Successfully implemented a secure VPN tunnel for the ERP system with zero downtime.* Managed the upgrade and installation of the phone system, ensuring minimal downtime (less than 24 hours) and providing ongoing support post-upgrade.* Implemented a disk-to-disk backup system, reducing cost and backup and restore time.* Installed a 42TB SAN solution to enhance uptime and streamline storage expansion.* Initiated migration from physical servers to virtual and Cloud-based computing and storage.* Oversaw seamless transfer of IT infrastructure to a new 44K square feet facility, with all systems operational within 48 hours.* Orchestrated the relocation of a remote data center (Coloc), including servers, data circuit, and network equipment, with downtime minimized to just 3 hours.

Information Technology Coordinator: Implemented equipment upgrades to enhance data control efficiency and accuracy. Supported company in maintaining ISO-9001 certification.Key Responsibilities and Achievements:* Supported GxP validations by executing scripts and contributing to validation reports.* Successfully migrated from MS Windows 2000 to 2003 server, saving $3K by eliminating the need for an external consultant.* Enhanced efficiency and reduced costs by converting locally shared printers to dedicated network printers.* Successfully facilitated knowledge transfer before leaving the company.

Supported the Quality Assurance & Compliance department in systems and software validation projects, including requirements gathering and documentation review and creation.

Worked closely with internal business units to bolster Regulatory Affairs, Electronic Document Management, and Publishing Systems. Led internal Information Systems team and external consultants in the development, installation, and maintenance of systems utilized by Regulatory Affairs and Quality Assurance, and Compliance.Additional responsibilities comprised:* Overseeing and executing systems and software validations.* Contributing to periodic reviews of GxP documentation, ensuring compliance with company change management procedures.* Conducting internal and external audits of validated systems to ensure compliance.* Providing support during vendor audits.

Managed the end-to-end process of designing, developing, implementing, and maintaining enterprise-wide application systems.

Established and led department operations and personnel, including oversight of a 24/7 data and call center. Procured $3M-$5M in hardware annually and administered a $50M budget.Key accomplishments include:* Managed installation and provided ongoing support for the company’s Quality Management System.* Upgraded and maintained Regulatory Affairs publishing system and Electronic Document Management System (EDMS), resulting in a 90% reduction in maintenance and support costs.* Achieved a $800K (30%) reduction in IT spend over the first five years through standardization of hardware and software, and eliminated future validation test costs, saving an additional $3M.* Reduced costs by discontinuing reliance on outside consultants, saving approximately $150K annually.