Highly personable Customer Service Professional with over four plus years of experience in customer services, claims and sales processing, and out sourcing operations with reputed organizations.Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Talent for identifying customer needs and presenting appropriate company service as per their requirement. I am Enthusiastic professional, responsible person and computer literate. Proven leadership abilities in working as a team, handling multiple tasks, great adaptability to any enterprise's environment.Able to work efficiently and carefully ,hard worker and organized, responsible and honest friendly and cheerful, disposition, hospitality and excellent service spirit.I am hard working and very determined. I enjoy keeping myself busy and put extra effort in my tasks. I enjoy working with other and also able to work unsupervised. I have excellent communication skills and telephone techniques. I am reliable, I strive to always keep a positive attitude and have the ability to learn quickly. Cheers pal !! keep smiling 'coz you worth it !!
Na
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Business DevelopmentNa May 2012 - PresentNA
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Sr. Process AssociateSutherland Global Services Jan 2009 - Feb 2012Healthcare -
Cust Service ProfessionSitel Dec 2007 - Dec 2008Was working for a telecom process named "T-Mobile", reaching the sales target and handling the billing inquires of the customers.
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