About me:I am an experienced translator of Czech, Polish, Slovak and English. I have been working in the translation and customer service industry for over 12 years, also specializing in copywriting. My skills cover a wide range of areas, from project coordination, through editing and translation, to sales and digital marketing.Experience:As a copywriter and translator, I cooperated with the SEO and IT teams, focusing on marketing texts and product descriptions. My skills are not limited to effective communication and project coordination; I can also adapt to various areas, including technical areas and creative copywriting.I also have extensive experience in customer service, both inbound and outbound. I worked in the complaints department of an online store, where I effectively solved customer problems and ensured their satisfaction. Additionally, I gained experience in Inside Sales, where I actively supported the sales process.My responsibilities included handling complaints, providing information to customers and active participation in the sales process. Thanks to this, I acquired the skills of effective communication, time management and dealing with various customer service situations. I am ready to use these skills in a new professional challenge.Additionally, I gained experience in customer service and financial management, which allowed me to develop interpersonal and analytical skills.Willingness to cooperate:I am ready to bring my skills, commitment and diverse experience to your organization. I believe that my competencies in the areas of translation, copywriting, customer service and project management can contribute to the success of your team. Thank you for considering my candidacy.