• Designed custom software for various platforms to meet specific client needs • Collaborated with multiple teams to determine and prioritize project requirements• Created innovative solutions for new and emerging technology• Diagnosed and resolved issues within narrowly tailored service level agreements• Developed middleware and custom APIs for system and hardware interfacing• Prototyped and iterated unique shading methods, visual effects and rendering techniques• Applied abstract thinking to identify and troubleshoot software anomalies

• Managed day-to-day IT operations of three Indianapolis based companies• Led project creation, roll out, and supervision for infrastructure changes• Oversaw Network and Systems Administration operation, and maintenance• Directed helpdesk and support staff, both on-site and remote branches• Evaluated and tested new hardware/software for compatibility with existing environments• Acquisition oversight, execution, and integration of company mergers regarding IT matters• Managed and maintained over $5 million USD in IT assets • Designed and supported offsite infrastructure for tradeshows, including CES and CTIA

• Managed development teams and contract employees• Led Apple iOS/MacOS and Microsoft Windows game development• Oversaw Mobile application and user interface development• Provided user experience and interactivity solutions• Managed website development and maintenance• Created general design and hardware/software prototyping• Provided general software development and consultation as a service

• Provided end user technical support for endpoints in a large-scale enterprise environment• Served as primary Apple Architect focused on MacOS integration into existing systems• Performed basic systems administration of file servers and user rights access• Conducted security patching, device update evaluation, testing, and rollout• Created best practices and support documentation• Managed intranet knowledge base and tool chains for imaging and device standardization

Provided support for a call center with primary responsibilities including Voice Over IP, database maintenance, Tier 3 Escalations Supervisor, as well as Call Center Management and Knowledge Base design, creation, and maintenance.