Rebekah Tribble Email & Phone Number

Boston, Massachusetts, United States

Tempe, Arizona, United States

Conducted consultations with customers to gather objectives, plan and develop action-items for new website build-outs and logo designs.Responsible for up to 50 simultaneous websites on an ongoing basis.Collaborated with developers to revise websites to achieve customers' vision. Sustained reputation of success in conflict resolution when handling escalated customer interactions. Managed ongoing project communications through Jira.Evaluated alternative means of satisfying requirements at the conceptual and technical level for websites.Investigated and resolved problems during the website development process.Edited content and design of frontend WordPress websites.Trained and mentored new hires

Scottsdale, Arizona, United States

Championed the project management of end-to-end WordPress websites development.Managed departments to ensure smooth running operations of daily tasks as well as the management of projects.Provided white-glove development services while setting customers' expectations.Participated in various teams to troubleshoot web-related issues.Mediated customer/developer interactions pertaining to web development.Provided recommendations for the selection of applications and systems.Designed and made content changes to customers' websites via WordPress CMSWorked with customers to develop a scope of work for website development.Monitored developer performance in relation to the completion schedule required by the contact.Assisted customers with domain registration and managed DNS records.Ensured best practices and priorities according to department standards.Acted as the subject matter expert on effective small business websites.

Glenview, Illinois, United States

Managed Google Ads monthly PPC budgets and reported on account performance.Experienced using Google Analytics, Google Tag Manager, Google Search Console and other parts of the Google Marketing Suite.Created and implemented technical SEO strategies that increase the SEO performance of customer websites.Prepared narratives, graphs, and charts for customer reporting needs.Researched, evaluated, and reported on trends and patterns of customer-reported issues.Developed, implemented, and optimized and Google ads campaigns to drive leads.Utilized Zendesk helpdesk to provide customer support for projects and daily requests.

Chicago, Illinois, United States

Supported office operations, administration, and sales.Responsible for accounts reconciliations through QuickBooks.Managed monthly payroll for employees and customer billing.Reported overdue accounts and conducted collections calls.Onboarded and customized Insightly CRM.Client support and project management assignment, and on-boarding for new employees.Investigated, created, and posted digital marketing-related blog posts and articles.Designed, processed, and shipped customer appreciation gifts.Provided recommendations to improve operational and administrative procedures formanagement.

Bachelor'S Degree, Business Administration And Management, General

Magna Cum Laude

Bachelor'S Degree, Spanish Language And Literature

Magna Cum Laude

Social Sciences