-Worked with the administration to establish short-term and long-term goals and benchmarks for neighborhood development and partnerships-Directed the department’s communications initiative-Advised City Council District A and B neighborhood organizations on City programs -Coordinated with Homeland Security & Emergency Preparedness services on providing citizen information-Assisted in outreach strategies for urban water management

"Ross was part of the second cohort of GNOHA Fellows in 2015-2016, coordinating the Public Policy and Rental Committees. While at GNOHA, he worked on initiatives around inclusionary housing policy, funding streams for affordable housing, habitable living conditions, energy efficiency, rental registries, affordable housing impact statements, and short-term rentals."