AeroLeads people directory · profile
Rowena Y. Email & Phone Number
Client and Talent Support Associate
at
Toptal
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Client and Talent Support Associate
Location
Metro Cebu, Philippines
Company size
Who is Rowena Y.? Overview
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Quick answer
Rowena Y. is listed as Client and Talent Support Associate at Toptal, a with 5903 employees, based in Metro Cebu, Philippines. AeroLeads shows a matched LinkedIn profile for Rowena Y..
Rowena Y. previously worked as Client & Talent Support Associate at Toptal and Executive Admin Assistant & Customer Support at Good Change. Rowena Y. holds Bachelor Of Laws - Llb from University Of The Visayas.
Company email context
Email format at Toptal
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Toptal
Review company-level records connected to Rowena Y. before choosing the right outreach path.
Profile bio
About Rowena Y.
Experienced Project Manager with a demonstrated history of working in the consumer services industry. Skilled in E-commerce, eBay, Contact Centers, and Virtual Assistance. Strong program and project management professional with a Juris Doctor degree from the University of the Visayas and Master of Science (MS) focused in Special Education and Teaching from Cebu Normal University.
Current workplace
Rowena Y.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Toptal
8 roles
Rowena Y. work experience
A career timeline built from the work history available for this profile.
Client & Talent Support Associate
CurrentProvide support to clients and talent using several communication tools (email, chat, and phone).Effectively manage a high call volume of both inbound and outbound calls. Partner with internal teams to resolve inquiries as needed.Act as a resource and subject matter expert by maintaining a working knowledge of all company service offerings and policies.Build strong relationships with clients and talent by consistently resolving inquiries with a minimal number of requests and going the extra mile.Review and resolve reported client and talent issues and actively engage with multiple teams to resolve with a high degree of urgency.
Mar 2022 - Present
Executive Admin Assistant & Customer Support
Respond to Customer EmailsReconciliation of transactions and invoices in XeroInbox managementOrder processingTranscribe podcast episodes and upload to the blogAdd podcast episodes to the site (Shopify)Create monthly statementsand a smorgasbord of admin tasks as requested.
Apr 2019 - Jul 2022
Online Operations Manager
Vintage Belle Broken China Jewelry
Managing eCommerce stores (eBay, Amazon and Etsy), Creating inventory files for upload to AmazonSocial Media Management (Facebook, Instagram,Pinterest).Product photo editing.
Sep 2013 - Dec 2019
Project Manager
Wild At Heart Ltd
* Management - managing the works of 17 moderators - taking care of schedules and other schedule related concerns - creating weekly reports pertaining to the performance of each moderator* Site Monitoring - moderating the site during peak hours.
Feb 2010 - Dec 2018
Virtual Assistant
The Bridal Giftbox Uk
Maintenance of several eCommerce stores hosted on Magento as well as on eBay and social media management through Facebook, Twitter, Pinterest.
Jan 2014 - Aug 2015
Admin Assistant
Love Burlesque
Daily communication and touch base with clients and customer.Order processing.Inventory Management.
Feb 2011 - Sep 2012
Customer Service Champion
Convergys
Customer service champion for a high volume account while meeting QA, AHT, CSAT and FCR metrics.
Apr 2006 - May 2010
Team & coworkers
Colleagues at Toptal
Other employees you can reach at toptal.com. View company contacts for 5903 employees →
DD
Dario Duvnjak
Colleague at ToptalBosnia And Herzegovina
View →
AS
Antony Samuels
Colleague at ToptalZurich, Switzerland
View →
MA
Mohammad Alavi
Colleague at ToptalBangkok, Bangkok City, Thailand
View →
CM
Carlos Miguel Soto
Colleague at ToptalBuenos Aires, Buenos Aires Province, Argentina
View →
AM
Arshad Mohd
Colleague at ToptalSouth Delhi, Delhi, India
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AA
Abdul Atanda
Colleague at ToptalRichmond, Texas, United States
View →
DC
Domenico Cerasuolo
Colleague at ToptalItaly
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SP
Suraj Pratap
Colleague at ToptalSouth Delhi, Delhi, India
View →
AS
Ahmed Salah
Colleague at ToptalAlexandria, Egypt
View →
AL
Alin Lacea
Colleague at ToptalGraz, Styria, Austria
View →
Dario Duvnjak
Colleague at ToptalBosnia And Herzegovina
View →
AS
Antony Samuels
Colleague at ToptalZurich, Switzerland
View →
MA
Mohammad Alavi
Colleague at ToptalBangkok, Bangkok City, Thailand
View →
CM
Carlos Miguel Soto
Colleague at ToptalBuenos Aires, Buenos Aires Province, Argentina
View →
AM
Arshad Mohd
Colleague at ToptalSouth Delhi, Delhi, India
View →
AA
Abdul Atanda
Colleague at ToptalRichmond, Texas, United States
View →
DC
Domenico Cerasuolo
Colleague at ToptalItaly
View →
SP
Suraj Pratap
Colleague at ToptalSouth Delhi, Delhi, India
View →
AS
Ahmed Salah
Colleague at ToptalAlexandria, Egypt
View →
AL
Alin Lacea
Colleague at ToptalGraz, Styria, Austria
View →
3 education records
Rowena Y. education
Bachelor Of Laws - Llb
Master Of Science (Ms), Special Education And Teaching
Bachelor Of Education (Bed), Elementary Education And Teaching
FAQ
Frequently asked questions about Rowena Y.
Quick answers generated from the profile data available on this page.
What company does Rowena Y. work for?
Rowena Y. works for Toptal.
What is Rowena Y.'s role at Toptal?
Rowena Y. is listed as Client and Talent Support Associate at Toptal.
Where is Rowena Y. based?
Rowena Y. is based in Metro Cebu, Philippines while working with Toptal.
What companies has Rowena Y. worked for?
Rowena Y. has worked for Toptal, Good Change, Vintage Belle Broken China Jewelry, Wild At Heart Ltd, and The Bridal Giftbox Uk.
Who are Rowena Y.'s colleagues at Toptal?
Rowena Y.'s colleagues at Toptal include Dario Duvnjak, Antony Samuels, Mohammad Alavi, Carlos Miguel Soto, and Arshad Mohd.
How can I contact Rowena Y.?
You can use AeroLeads to view verified contact signals for Rowena Y. at Toptal, including work email, phone, and LinkedIn data when available.
What schools did Rowena Y. attend?
Rowena Y. holds Bachelor Of Laws - Llb from University Of The Visayas.
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