Robert Adams Email & Phone Number

• Provide guidance and troubleshooting assistance to students enrolled in the full-stack web development program
• Support students remotely via messaging and video chat to respond to and solve curriculum-based technical questions
• Collaborate with other team members to troubleshoot, support, or redirect students' questions
• Grade student assignments and provide comprehensive feedback through code reviews

• Built server to perform secure OAuth token exchange between client applications and authentication/authorization platform with Python, Flask, FusionAuth, PostgreSQL and Docker
• Designed and implemented the UI and functionality of a chatbot to interface with the Brightband application recommendation engine API using Next.js on the frontend and Python with OpenAI on the backend
• Participated in agile methodologies including daily stand ups, planning meetings, and retrospectives to iteratively deliver new features to production

• Contributed across the technology stack to implement an event-driven microservice architecture for improved resiliency with TypeScript, React, GraphQL, Node, Apache Kafka, PostgreSQL, and Debezium
• Migrated numerous HTTP endpoints from legacy REST API endpoints to GraphQL mutations / queries to empower end users to query for only the data they need
• Implemented new components including animated loader featuring company logo using Chakra-UI, higher-order components, and customizable CSS themes
• Owned the design, implementation, and monitoring of the contractor bid comparison feature which enables users to visualize bidding estimates given by various contractors
• Spearheaded, designed, and wrote the authorization / authentication flow for the company’s Estimator tool using Amazon Cognito and Stripe
• Refactored UI and render logic for the Pillar application’s companion Chrome extension, Moodsaver

Bothell, WA

• Troubleshoot and repair in-flight entertainment equipment for return to airworthiness
• Achieved trainer status in less than a year and provided OJT training to both senior- and junior- level technicians.
• Appointed repair shop focal in Ramco Aviation ERP software; trained technicians, logistics personnel, and administrative staff to perform their respective processes in accordance with FAA regulations.
• Provided business insights to repair station management to support process improvement
• Uploaded system configurations to head-end equipment using Linux commands
• Navigated appropriate engineering documentation to assess design configuration and accomplished service bulletins, with an emphasis on head-end units that utilize fiber optics and ethernet communication.

Seattle, WA

• Center for Nuclear Physics and AstrophysicsIndependent research position as part of Axion Dark Matter Experiment research group
• Created a prototype apparatus to determine electron position; Machined and assembled components and accompanying switch circuit; Documented experimental data using network analyzer to determine reliability
• Collaborated with fellow undergraduate researchers to discover solutions for circuit specifications using limited resources
• Provided additional assistance to research engineers including soldering circuit components, drafting parts with Inventor, and working with a team to remove the experimental microwave cavity insert from cryogenic.

Seattle, WA

• Managed several front desk agents during evening and weekend shifts
• Facilitated virtual and hands-on training of new hires, promoting resort software aptitude and customer service best practices
• Delegated tasks to front desk, housekeeping, and maintenance staff
• Actively assessed concerns and proposed solutions to achieve guest satisfaction; Responded to property inquiries via e-mail; Fulfilled room amenity requests
• Coordinated with management, sales department and corporate office to consistently realize designated revenue objectives

Seattle, WA

• Maintained front desk operations during overnight shift
• Independently balanced daily, monthly, and yearly revenue transactions; Prepared daily reports using Excel for general manager and corporate office
• Investigated and corrected monetary and reservation discrepancies
• Archived reservation data and performed nightly backup of current reservation and revenue information

Certificate, Full-Stack Web Development

Bachelor Of Science - Bs, Engineering Physics/Applied Physics