First Security is New Zealand’s largest provider of security services, protecting people and property nationwide. With Head Office in Auckland, 22 regional offices and a team of 2000 employees. I have been contracted to review, analyse, develop strategy, create best practice and lead go to market activity. I focus on TCO management with stakeholders/suppliers and create strategy to drive added value for the business. All activity is focussed on a sustainable and collaborative future to continue to deliver hard and soft cost savings.Key areas for review include Fleet Capex & Opex, Facilities management, Travel, Utilities, Apparel, Office supplies, Staff benefits, Print MFD’s and Sustainable supply chain development.The role is fast-paced and constantly evolving to support the business. I work with a range of project, legal, operational, sales, and facilities teams nationwide developing and delivering key supplier initiatives.

True North is a Procurement Management, Logistics and Technology company, navigating a better way to source operational supplies for clients. Providing a single point of specialist service, connecting customers to superior quality, lead times and pricing from New Zealand’s best manufacturers, across a range of marketing materials, branded merchandise and operational supplies. My role was hands-on, fast-paced and covered many areas of the business, including but not limited to; • Leading the Auckland team across procurement, operations, service delivery and sales, with full responsibility for maintaining and growing regional turnover.• Client relationship management including new business sales and onboarding.• Supply chain management including, contract negotiations, risk management and strategy.• Financial management, P & L responsibility for the Auckland business.• Team management including recruitment, gap analysis, training & development.• Member of the senior management team.The business, solutions and systems were diverse and specifically designed to the needs and requirements of the individual client. I was the link between procurement, operations, service delivery and sales throughout the business and for clients. I worked with our clients and 'subject matter experts to understand the project requirement, and then translate this into solutions for delivery, project managing supply chains from concept to final delivery.Training, development and review of best practices across the business was a key focus for me. I worked to recruit the best staff in the market and championed teams to always think ‘Save, Simplify, innovate’ while driving efficiencies across the business.

I led the sales and procurement teams to drive business across a broad client base including banking, telecommunication, governmental and educational sectors. Leading sales and procurement, across campaign management, agency direction, estimating, contract renewals, and KPI management. I managed all aspects of Sales and Procurement, including, but not limited to; - Supply chain management estimating, contract negotiations, KPI & SLA creation, and review- Financial management, budgets, forecasts, resource allocation- Staff management (10 direct reports) - Sales and Marketing strategy in line with global brand ambassadors - Client relationship management and development - Operations management including solution design and integration The role was varied and fast-paced with a good mix of internal/external client, agency, and supplier interactions. I also supported the wider Fuji Xerox sales team with strategy, technical experience, and insight into growth markets for digital print equipment, hardware, and software solutions.

PMP Maxum is a leading provider of integrated pre-media, print and distribution services, offering end-to-end solutions for marketing and corporate collateral to businesses for over 25 years. I managed all aspects of the business, including, but not limited to; - Client relationship management and development - Administration, workflow, training, and development of EFI Pace and Digital Storefront- Operations management of the digital print facility - Staff management (17 direct reports) - Financial reporting and P & L management- Member of the senior management team I worked closely with a range of clients including Harcourt's, Ray White, Mike Pero, Barfoot & Thompson, and Professionals. My role allowed me to service head office and regional office requirements. Key achievements included developing sales, marketing, and production teams/strategy, writing a case study for the benefits of investing in EFI Pace, Digital Storefront, and a new digital press.

In 2010 I moved back to the UK to form ddp, my role within the company was to drive sales and marketing and manage the day to day operation of the business. The business started with a client base of 0 and over 3 years I managed in excess of 6000 projects for 400 + clients. I successfully established ddp as a provider of graphic design, print, print finishing and mailing services in a highly competitive market. My focus was on service, quality and delivery, I always delivered on time and on budget. The active client base was diverse, not reliant on one particular sector or customer, and included a good proportion of blue-chip clients. Examples of markets served included design agencies, publishers, print companies, local councils, estate agents, art galleries, hotels, insurance companies, utility suppliers and a range of SME’s. The business was extremely well equipped in all areas and I created a strong supply chain that assisted clients with digital, litho, web, large format, screen printing and graphic design to offer a full procurement service. I achieved FSC accreditation within 6 months of start up and also offered a Carbon Balancing scheme. I managed all aspects of the business, including, but not limited to;• Sales and marketing • Client relationship management and development• Procurement and supply chain management• Production management • MIS administration and development• Estimating• Social media management• Mobile website design and administrationIn October 2013 I sold ddp so that I could relocate to Auckland, NZ with my partner Madeline.

Taking my skills from the Print Industry I helped to develop a new business concept that brought Rocket Print to life. This encompassed;• Brand design and development• Project management for store fit out and office design• Selection, negotiation and installation of all production and office equipment• Website creation• MIS implementation• System, work flow and process creation• Marketing and launchOnce up and running I took the role of General Manager / Production Director and was responsible for the day to day running of the business. Duties included but not limited to;• Client relationship management and development• Managing production work flow for all jobs• Working on client tenders and organizing quotes• Responsible for P & L analysis, cash flow, budgets, invoicing, debt collection, • Staff recruitment, training and development• Developing systems and process to increase efficiency and profitability• Stock management and negotiation with suppliers

Initially taken on to cover maternity leave for one of the Production Assistants, the company restructured and within six months I had been promoted to Systems and Procurement Manager and was part of the Management Team. The business owner saw my potential to fill a gap in the business and sponsored me to become a New Zealand Resident. My day to day tasks included;• Managing production work flow and the production team• Providing technical assistance to the sales team and attending client meetings, working closely with a portfolio of clients including St John, Westfield, Whitcoulls, ASB Bank, Tru-Test, Nutra-Life, Kim Crawford and many other well known NZ brands• Assisting with client tenders and organising quotes• Looking at systems and process in the company to increase efficiency and profitability• Monitoring supplier KPI’s• Attending management meetings

Research Machines design & build computers for Schools and Education. I was employed for a 16 week period to cover the extra demand on production for their busy summer period. Responsible for organising and monitoring the production trainers and line operators, approximately 50 members of staff. Keeping a close eye on product quality, in particular that any critical fails found at audit were traced back to the root cause, the production operative concerned was made aware and re trained as appropriate. Written evidence of investigation, retraining and engineering modifications escalated to Team Leaders for further development. Responsibility for maintaining safe working practices at all times, formal review of operatives performance against production targets, lateness, absences, holidays, setting of operatives wage levels and committing company expenditure as defined by the finance department.

I trained as a Scuba Dive Master and assisted in the training and development of new and experienced divers. On a daily basis I would lead dives at varying locations around Roatan.

I was responsible for 16 members of staff over 3 departments (Pre Press, Print & Finishing). Duties included project management, press passing, monitoring stock levels and prices, booking outwork, liaising with suppliers, production scheduling, proof reading and the implementation of health and safety.

I helped clients find the right solution for their Print requirements, this included estimating, booking jobs in to production, project management, servicing old and acquiring new business contacts.

Following on from my Apprenticeship I worked as a Litho Machine Operator & Print Finisher. My responsibilities included the Printing & Finishing of a wide range of printed material ranging from Corporate Stationary to full colour Brochures. We worked with many top end clients and quality was paramount at all times.

My first job in the Print World showed me all aspects of the trade and gave me hands on experience. I attended the Berkshire College of Art & Design for 2 years on day release studying an NVQ level 2 & 3 in Printing. I also Completed a modern Apprenticeship in Machine Printing & Graphic Arts. The courses covered all areas including Design, Pre Press, Film Planning / Masking & Layout, Plate Making, Printing, Print Finishing, Trouble Shooting and Machine Maintenance. I graduated in 2006 with an Outstanding Achivement Award.