Robert Kirk Email & Phone Number

Langley, BC, CA

Vancouver, British Columbia, Canada

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Abbotsford

Manage an exceptional group of Support Professionals who are industry leaders in pizza POS support. In addition I am responsible for the redesign and development of the Training department. Integrate new online teaching methodology into Customer and Staff based recursive training.

Vancouver, Canada Area

• Provided quality improvement and practice support within physician practices with the key goal of improving both patient outcomes as well as the professional experience of physicians and MOA’s
• Provided a range of support at the practice level by engaging physicians, their staff and relevant coordinated care teams in collaborative quality improvement projects
• Partnered with local Divisions of Family Practice, Vendor representatives and other community partners to support and enable the adoption, implementation and measurable sustainment of practice improvements
• Analyzed stakeholder knowledge and efficiency with a wide variety of EMR systems (Intrahealth, OSCAR, Telus/Wolf, Telus/MedAccess, QHR Accuro).
• Provided end to end project support including engagement, communication, planning and tracking of workflow improvement initiatives.
• Establish training outcomes and facilitated training needs between the vendor and the client.

Richmond, BC

Manage five (5) key Reference Site Hospitals through regular follow up which maintained excellent customer relationships while driving upgrade opportunities and customer retention. Liaise with Sales staff to provide specific and positive references for all new business customers. Plan and host any site visits, webinars, or conference calls that may be.

Richmond, BC

Increased corporate profile and up sell opportunities by facilitating Governance Meetings and Executive Briefings among their key Corporate Accounts. Managed all aspects of developing the Briefing, including but not limited to, hosting conference calls, develop agendas, establish all logistical needs (catering, transport, hotels etc.), and monitor the.

Richmond, BC

• Managed the planning and delivery of dozen of Horizon Medical Imaging (PACS training contracts throughout North America.
• Travelled in excess of 150 days per fiscal year.
• Managed all front-end site file changes and customization (Linux, UNIX & Proprietary) to ensure proper change management protocols were followed at all times.
• Analyzed and improved workflow process as well as maintain stakeholder buy-in while delivering projects on time and within budgets.
• Trained staff on the newly purchased software products. Liaised with staff on all levels in order to track project goals and keep lines of communication open

Various North America

Manage the planning and delivery of eighteen (18) complex installation contracts (Radiology and EMR) throughout North America. Analyzed and improved workflow process as well as maintain stakeholder buy-in while delivering projects on time and within budgets. Trained stakeholders on McKesson products as well as basic knowledge of Cerner Millennium EHR.

Espanola, Ontario

Cloverdale BC

Richmond, BC

Sudbury Ontario

Pmp Number: 1844622

Advanced Multi-Variate Statistics

Hons. Diploma, Fish And Wildlife Technologist

Education record

Education record