Rob Johnston

Rob Johnston Email and Phone Number

UX Research @ Stensul
New York, NY, US
Rob Johnston's Location
New York City Metropolitan Area, United States, United States
Rob Johnston's Contact Details
About Rob Johnston

Rob Johnston is a proven global business leader with an extensive track record of leveraging data and insights to drive decision making and corporate strategy for technology and eCommerce organizations. I have personally developed cross-functional business relationships and capabilities across 55 countries, representing three-quarters of the world economy. With a focus on innovation and collaboration, my foundation in finance enhances my ability to drive insights and product strategy. Accomplishments and thought leadership successes have been showcased extensively at conferences and in the media.Invited speaker at international conferences and media events:- SXSW – Global UX Research and Design Panel (Austin, March 2018)- Vista Equity Partners – UI/UX Summit (Dallas, January 2018)- Shopper Marketing Conference – Path to Purchase (Minneapolis, October 2015)- Shopper Marketing Conference – Path to Purchase (Edinburgh, SCT, November 2014)- ForeSee Conference – Research Panel (Michigan, May 2013)- ITB Conference – Middle East Travel Panel (Berlin, DE, March 2013)- CIBAR Conference – Global Media Research (Prague, CZ, November 2011)- Press Conference – Media Research in Iraq (Erbil, IQ, November 2011)- USAID – Media Research in Moldova (Vadul-lui-Voda, MD, August 2011)- USAID – Media Research in Moldova (Chisinau, MD, July 2010)- Press Conference – Media Research in Iraq (Erbil and Baghdad, IQ, April 2010)[ contact me at r1johnston@gmail.com ]

Rob Johnston's Current Company Details
Stensul

Stensul

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UX Research
New York, NY, US
Rob Johnston Work Experience Details
  • Stensul
    Ux Research
    Stensul
    New York, Ny, Us
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  • Geico
    Director Of Ux Research
    Geico 2023 - 2024
    Chevy Chase, Md, Us
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  • Cvent
    Senior Director Of Ux Research
    Cvent 2017 - 2023
    Tysons Corner, Va, Us
    Hired to develop and scale the UX Research practice for Cvent's $650M event technology software as a service business. Hired and developed a team of researchers across time zones, including expansion to India, and building the research team from 3 to 15 researchers to meet product needs.Developed cross-functional relationships across Client Success, Marketing, and Product Management to broaden the impact of research outside of Technology.Implemented research methodologies, processes, and tools in a fast-paced, complex product environment; evangelized perceived usability as a Product success metric and company KPI.
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  • Marriott International
    Director Of Ux Research
    Marriott International 2012 - 2017
    Bethesda, Md, Us
    Led a high performing team of qualitative and quantitative UX research managers and partners and fostered cross-functional relationships within Digital, CX, Global Operations, and Business Development to ensure alignment of research results and strategic digital initiatives. Research guided the web, mobile app, and social media strategies to drive revenue growth and business efficiency for Marriott's international brands. With a focus on the user journey, global quantitative and qualitative research; insights identified strategic opportunities to improve conversion optimization for a $12+ billion sales channel.The UX Research team "enables more effective executive decision-making ... provides insights that have helped to inform and change the course of the company’s strategy, up to the senior-most level." - SVP Marriott DigitalDirector, Customer Experience - 2016-2017Director, User Experience - 2012-2016
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  • D3 - Designs, Data, Decisions
    Director Of Market Research
    D3 - Designs, Data, Decisions 2009 - 2012
    Tysons Corner, Virginia, Us
    Led a global team of research managers and analysts, providing thought leadership on research design, analysis, and report preparation. Maintained high standards for domestic and in-country project performance to ensure data integrity and standards of rigor and developed methodological and sampling solutions for quantitative and qualitative projects, as well as hands-on data analysis while effectively communicating the findings to a broad array of stakeholders. Directly and remotely orchestrated initiatives and assisted in the training of research teams based in the U.S. and abroad.
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  • Sirius Xm Radio Inc.
    Director Of Marketing Research
    Sirius Xm Radio Inc. 2005 - 2008
    New York, Ny, Us
    Led strategic research initiatives for marketing, product development, and ad sales with a focus on providing senior management with research insights for new content and products. Related results included increased engagement and higher service adoption and levels of partnership effectiveness. Refined UX product development research practices to bring new device/interface design to market and exceed early adopter product demands.Director - 2006-2008Sr. Manager - 2005-2006Research Consultant - 2005
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  • Aol
    Marketing Research Senior Manager
    Aol 1997 - 2005
    New York, Ny, Us
    Marketing Research - 2003-2005 Financial Systems - 1997-2003
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Rob Johnston Skills

Marketing Research Customer Insight Market Research Quantitative Research Strategy Qualitative Research Focus Groups Competitive Analysis Analytics Segmentation Business Insights Marketing Online Research Product Development Market Analysis Survey Design Brand Equity Product Marketing Advertising Advertising Research Social Media Research Design Brand Awareness Competitive Intelligence Customer Satisfaction Project Management E Commerce Report Writing Audience Segmentation Marketing Strategy Consumer Insights Audience Measurement Research Project Management Qualitative Market Research Audience Research Copy Testing Product Naming Concept Development New Product Ideation Pricing Analysis Consumer Packaged Goods Marketing

Rob Johnston Education Details

  • Longwood University
    Longwood University
    Finance

Frequently Asked Questions about Rob Johnston

What company does Rob Johnston work for?

Rob Johnston works for Stensul

What is Rob Johnston's role at the current company?

Rob Johnston's current role is UX Research.

What is Rob Johnston's email address?

Rob Johnston's email address is r1****@****ail.com

What is Rob Johnston's direct phone number?

Rob Johnston's direct phone number is +121490*****

What schools did Rob Johnston attend?

Rob Johnston attended Longwood University.

What are some of Rob Johnston's interests?

Rob Johnston has interest in Social Services.

What skills is Rob Johnston known for?

Rob Johnston has skills like Marketing Research, Customer Insight, Market Research, Quantitative Research, Strategy, Qualitative Research, Focus Groups, Competitive Analysis, Analytics, Segmentation, Business Insights, Marketing.

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