Hesham Ibrahim Email & Phone Number

Cairo, Egypt

• Handling all pools under ( Emirates Islamic Bank, RAK Bank and First Abu Dhabi Bank ) including SME, Active (Bucket) and Written Off accounts (all nationalities), managing 20+ team member.Roles and key responsibilities:
• Overseeing staff members and ensuring the accurate and timely invoicing of customers.
• Setting payment collection goals and targets for the assigned allocations.
• Creating and implementing a strategy to improve the collection of outstanding credit, as Performance improvement plan.
• Implementing collection policies and procedures to avoid excessive outstanding credit.
• Ensuring that the company policy and bank regulations are applied on recoveries.

Cairo Governorate, Egypt

Overseas retail debt collection, responsible for the below: Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.Maintain debtor’s book to ensure that the debt status is accurate and latest.Develop reports on aged debt accounts.Monitor slow moving accounts to identify delinquent debts and take necessary action.

Cairo Governorate, Egypt

Working as a Debt recovery Team leader, responsible for achieving the monthly target for our client by handling an allocation of 100's of customers, ensure that the team members (collectors) are achieving the monthly task by analysing the raised reports.

Cairo Governorate, Egypt

Responsible for Collecting outstanding debts from customers and achieve collection target to ensure positive cash flow.

Saudi Arabia

Maadi, Cairo Governorate, Egypt

Marketing director on a new concept, MAS Card Responsible for new partnerships.Dealing with new merchants & Marketing development​.Corporate deals with medium & large organizations.

Egypt

Outdoor sales representative working with small-medium enterprises and startup to provide them Vodafone's business lines and promotions

Egypt

Vice president Public relation vertical