Raafat Almukhtar Email & Phone Number

Houston, Texas Area

• Conduct product training, software installations and analyses workshops.
• Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of software.
• Collaborate with the sales teams to understand customer requirements, promote the sale of company products, and to provide sales support.
• Confer with customers and engineers to assess software needs and to determine system requirements.
• Prepare and deliver technical presentations that explain products or services to current and prospective customers.

Houston, Texas Area

• Designed and customized standardized industrial power systems in accordance with customer specifications, and applicable codes and standards. Worked on UPS, Rectifiers and Battery Chargers, PWM Inverters and Static.
• Created design tools, calculating component sizes by utilizing equipment data from main server, reducing time on project design cycle.
• Led project kick-off meetings with sales and manufacturing, offering solutions that contributed to meeting project’s requirements with maximum profitability, often 10 – 15% increase.
• Developed comprehensive design package, including BOM, SLD, GA, Schematic Diagram, and other details needed for customer to plan-equipment installation and design approval.
• Supported sales and application engineers with complex projects, reviewing customer requirements and providing tailored solutions for customer needs, gaining competitive edge over other offerings.
• Collaborated with R&D in finding / designing UL complaint version for IEC components, progressing toward UL self-labeling.

Baghdad, Iraq

• Performed various electrical engineering services on plastic machines, developed skills, and gained experience in manufacturing environment.
• Executed preventive maintenance for control boards of 30 plastic extruders, cutting machines, and recycling machines, reducing chances of unexpected failures.
• Negotiated spare parts prices with new suppliers, leading to maintenance cost savings.
• Enhanced raw materials compatibility of plastic extruders, smoothing temperature increase across the screw barrel, adding more thermostats and blowers.

Dubai, United Arab Emirates

• Prepared complete takeoffs, composed bids and estimates for projects, sent out RFQs, and reviewed subcontractor bids for technical and financial compliance. Attended FAT at vendor facility and prepared shop drawings.
• Encouraged consultant firm’s approval of new vendors outside approved list, delivering product more efficiently and increasing profitability.
• Formulated comparison statements for competing offers to project management, simplifying selection of best offer.

Dubai, United Arab Emirates

• Led service department to carry out testing and commissioning, installation, preventive maintenance, and modifications for company’s supplied products, i.e. MCC, DB, and VFD. Prepared quotations for spare parts and.
• Carried out IR thermography study and report preparation for electrical joints, bus risers, and electrical panels for residential and commercial buildings, generating extra departmental revenue.
• Supported Finance Department, communicating with customers and fulfilling requirements with documentation and proof of job completion, securing payments for past-due invoices.