Rag Surendran E. Email & Phone Number

Bengaluru, Ka, In

Mumbai, Maharashtra, In

• Accomplished new sales opportunities through outbound cold calls, LinkedIn outreach, channel partnership programs, responded to inbound lead enquiries and nurtured them to meetings and product demos. Understood the client’s vision and requirements, developed the impact roadmap. Provided progress reports on customization, managed scope, time and resources to internal delivery team for timely product delivery within 45 days from proposal and NDA signed date. • Oversaw the sales pipeline, business needs and maintained a healthy sales funnel, gathered and documented the requirements on email and updated the Pipedrive CRM, tagged it to the internal delivery team and positioned ZingHR HRMS solutions as per client’s requirements. Oversaw India, Dubai, UAE and SEA markets.• Supervised email ABM campaigns to generate leads (MQLS and SQLS), attended GITEX, Gartner, XLRI, SHRM and various other events and met potential clients, collected business cards and followed up with them to generate meetings. Utilized tools like apollo, easy leads, signal hire, rocket reach etc to extract email & contact details of potential prospects.• Participated in first level client presentations to CHRO’s, HR Directors & HR Heads including the discovery sessions, enterprise cloud application product presentations with tentative cost discussions via Google meet and in person meetings. • Detailed discussions with internal pre-sales team and clients involved on the lines of what value add we could bring in in these areas of Payroll processing, Human capital management, Workforce planning.

New York,, Ny, Us

• Directed end to end sales cycle from lead gen, pre-sales to closures. Generate marketing qualified leads (MQL’s) for self from sources like LinkedIn and other tools like Dux Soup, Easy Leads, Lusha, Zoom Info etc. Responsible for negotiations including contracting, terms, pricing in the Insertion Order which has details pertaining to the Account Based Marketing Program’s costing, tenure and special instructions if any from the clients.• Carried an annual sales quota of $400k. Managed to close $221+k from global client’s like Veeam Software, Clevertap, Exotel, Indusnet Technologies etc.• Orchestrated closely with the CMO/Marketing Heads of various Enterprise level organizations, calling/emailing them to schedule ABM Presentations post which I Co-ordinated with our Internal Ops Team and revert to the client with a proposal on the audience reach and paid pilot campaigns, share the ABM pilot program details which will have the costing of the program with lead numbers to be delivered as per the (quarterly, half yearly and yearly ABM Programs). For US client’s there is a different Insertion Order and Proposal which I use as per the GDPR compliance.• Accomplished new sales opportunities through outbound cold calls, inbound leads, email campaign generated leads. Understand customer sales pipeline/business needs, gather and document the requirements on email and Salesforce CRM to provide it to internal delivery team and position SalesboxAi ABM and content syndication solutions as per the clients quarterly/half yearly/annual budget• Participated in client presentations to CMO’s, Marketing Directors & Account Based Marketing Heads, Growth Heads, including the discovery sessions, product presentations and tentative cost discussions via Google meet, Zoom and other tools due to the lockdown, post which it used to be in person meetings.

Bangalore, Karnataka, In

• Directed end to end sales cycle from lead generation, pre-sales to delivery, generating marketing qualified leads (MQL’s) also involved in the sales conversion (SQL’s)through tools like Dux Soup, Easy Leads, Lusha, Zoom Info etc.., and responsible for negotiations including contracting, terms, price SOW in consultation and implementation with delivery team, finance, leadership and provide winning proposals with sharp messaging on the value proposition• Orchestrated closely with Salesforce Account Executives (ESMB and MM segment) and our internal service engineering team to provide customized technical/functional demos to potential MM clients in Real Estate, Healthcare, Fintech and Manufacturing Companies across Pan India.• Sold Salesforce all edition cloud licenses to MSME/MM enterprises, documenting the additional technical requirements, for Eg: Mobile App Customization, Integration of third-party software like SAP, Tally etc working with the internal tech teams to implement customized SF solutions for the clients• Participated in client presentations to C-Level executives, Marketing & Sales Heads, including the discovery sessions, product demos and proposals via Google meet, Zoom and other resources due to lockdown• Sold basic Salesforce license costing from $25 to $1250 and has the understanding of the industry pain points to provide digital innovative tech solution use cases to clients• Directed new Sales Opportunities through outbound cold calls and inbound lead follow-up and email campaigns, to understand customer business needs, gather and document the requirements to provide it to internal delivery team and position Salesforce solutions accordingly. Maintain and expand the internal database of prospects within the assigned region (PAN India), oversaw monthly operational reviews and cadence calls

Fullerton, Ca, Us

• Oversaw a team of 10 associates (6 BDM’s, 4 Pre-Sales Executives and). Supported the sales team with the creation of sales collateral. Crafted the go-to-market language for client partnership team. Prepared the necessary sales materials like power-point presentations, case studies, web-based portfolios & developed market-leading ideas with proper RFIs and RFPs• Cultivated new relationships with the CIO, CXO, CTO & Director level of top fortune 500/1000 companies across PAN India market to deliver Digital Marketing Solutions, E-Commerce Solutions, Mobile Application Services & Pinhopes (A video job application on cloud) - A B2B SAAS Cloud platform that provided man power and video resume services to clients like Flipkart, Myntra, Taxi4Sure, Universal Mobiles etc• Drafted timely team sales reports before weekly/monthly review meetings and shared the same to VP of Sales. Managed the Sales Life-Cycle including Prospecting, Pitching, Offering, Negotiating and Contract Closure in the assigned region for Pinhopes - India’s first video job application portal and Saral POS - A B2C (Point of Sales Software). Provided the necessary resources to the sales team to perform well & provided tech-soft skills training to the Inside Sales Team to improve sales & funnel conversion. Generated more than150 quality leads per quarter• Generated leads through outbound calls for permanent-contractual staffing requirements and managed the high value accounts.

 Responsible for supporting U.S.A corporate users with 7-days a week phone support and closed open tickets on level of priority .Average tickets closed per day 80-100. Calls handled per day 80-100 Provided phone support to customers who are live technically on CDN, provided info on deep analytics, white label player, privatization options and increased storage of content Updated and provided latest product information and basic technical requirements and sold the latest in store products successfully and gave confidence to the re-seller channel

New York, Ny, Us

 Daily incoming calls handled 80 -100. Registration of new AOL members in terms of promotions and basic internet value plans Cross sold new internet package DSL plans to Dial-up members after solving their technical queries Facilitated cancellation of existing accounts of the members and provided appropriate refunds and improved inactive accounts & retained paying customers as long term paying customers Consistently maintained my overall metrics for two quarters and got selected to be a part of the Netscape End to End Support Tech pilot batch. Got graduated from AOL after the huge success of Netscape’s new pilot batchAwards & Recognition:-• Awarded by AOL as the champ for the “Highest DSL connection’s sold across the U.S.A”. • Awarded by AOL as the “90 cent club Champ”• Awarded by AOL for the “Lowest AHT” maintained for 3 quarters• Awarded by AOL as the best “SME”

S.S.L.C

B.C.A, Computer Programming, Specific Applications