Rag Surendran E. Email & Phone Number

Bengaluru, KA, IN

Mumbai, Maharashtra, IN

• Accomplished new sales opportunities through outbound cold calls, LinkedIn outreach, channel partnership programs, responded to inbound lead enquiries and nurtured them to meetings and product demos. Understood the.
• Oversaw the sales pipeline, business needs and maintained a healthy sales funnel, gathered and documented the requirements on email and updated the Pipedrive CRM, tagged it to the internal delivery team and positioned.
• Supervised email ABM campaigns to generate leads (MQLS and SQLS), attended GITEX, Gartner, XLRI, SHRM and various other events and met potential clients, collected business cards and followed up with them to generate.
• Participated in first level client presentations to CHRO’s, HR Directors & HR Heads including the discovery sessions, enterprise cloud application product presentations with tentative cost discussions via Google meet.
• Detailed discussions with internal pre-sales team and clients involved on the lines of what value add we could bring in in these areas of Payroll processing, Human capital management, Workforce planning.

New York, NY, US

• Directed end to end sales cycle from lead gen, pre-sales to closures. Generate marketing qualified leads (MQL’s) for self from sources like LinkedIn and other tools like Dux Soup, Easy Leads, Lusha, Zoom Info etc..
• Carried an annual sales quota of $400k. Managed to close $221+k from global client’s like Veeam Software, Clevertap, Exotel, Indusnet Technologies etc.
• Orchestrated closely with the CMO/Marketing Heads of various Enterprise level organizations, calling/emailing them to schedule ABM Presentations post which I Co-ordinated with our Internal Ops Team and revert to the.
• Accomplished new sales opportunities through outbound cold calls, inbound leads, email campaign generated leads. Understand customer sales pipeline/business needs, gather and document the requirements on email and.
• Participated in client presentations to CMO’s, Marketing Directors & Account Based Marketing Heads, Growth Heads, including the discovery sessions, product presentations and tentative cost discussions via Google meet.

Bangalore, Karnataka, IN

• Directed end to end sales cycle from lead generation, pre-sales to delivery, generating marketing qualified leads (MQL’s) also involved in the sales conversion (SQL’s)through tools like Dux Soup, Easy Leads, Lusha.
• Orchestrated closely with Salesforce Account Executives (ESMB and MM segment) and our internal service engineering team to provide customized technical/functional demos to potential MM clients in Real Estate.
• Sold Salesforce all edition cloud licenses to MSME/MM enterprises, documenting the additional technical requirements, for Eg: Mobile App Customization, Integration of third-party software like SAP, Tally etc working.
• Participated in client presentations to C-Level executives, Marketing & Sales Heads, including the discovery sessions, product demos and proposals via Google meet, Zoom and other resources due to lockdown
• Sold basic Salesforce license costing from $25 to $1250 and has the understanding of the industry pain points to provide digital innovative tech solution use cases to clients
• Directed new Sales Opportunities through outbound cold calls and inbound lead follow-up and email campaigns, to understand customer business needs, gather and document the requirements to provide it to internal.

Fullerton, CA, US

• Oversaw a team of 10 associates (6 BDM’s, 4 Pre-Sales Executives and). Supported the sales team with the creation of sales collateral. Crafted the go-to-market language for client partnership team. Prepared the.
• Cultivated new relationships with the CIO, CXO, CTO & Director level of top fortune 500/1000 companies across PAN India market to deliver Digital Marketing Solutions, E-Commerce Solutions, Mobile Application Services &.
• Drafted timely team sales reports before weekly/monthly review meetings and shared the same to VP of Sales. Managed the Sales Life-Cycle including Prospecting, Pitching, Offering, Negotiating and Contract Closure in.
• Generated leads through outbound calls for permanent-contractual staffing requirements and managed the high value accounts.

 Responsible for supporting U.S.A corporate users with 7-days a week phone support and closed open tickets on level of priority.Average tickets closed per day 80-100. Calls handled per day 80-100 Provided phone support to customers who are live technically on CDN, provided info on deep analytics, white label player, privatization options and increased.

New York, NY, US

•  Daily incoming calls handled 80 -100. Registration of new AOL members in terms of promotions and basic internet value plans Cross sold new internet package DSL plans to Dial-up members after solving their technical.
• Awarded by AOL as the champ for the “Highest DSL connection’s sold across the U.S.A”.
• Awarded by AOL as the “90 cent club Champ”
• Awarded by AOL for the “Lowest AHT” maintained for 3 quarters
• Awarded by AOL as the best “SME”

S.S.L.C

B.C.A, Computer Programming, Specific Applications