Senior Executive
Colombo, Sri Lanka
Malaysia Airlines Sri Lankan operation is managed by Hemas, one of Sri Lanka’s largest conglomerates with diversified industry interests such Pharmaceuticals, Travel & Transport, Leisure, Energy, etc.Starting my career at Hemas, I joined Malaysia Airlines/Island Aviation as a Reservation & Ticketing Assistant. Within two (02) years, was promoted to Senior Officer and handed over the responsibility of setting up and managing Malaysia Airline’s first branch office outside of Colombo, from proposal stage to successful launch through Regional PR & BTL activity.As Senior Officer – Malaysia Airlines;- Headed the total management of the branch office in Kandy, including operations and sale & marketing at the age of 22- Responsible for training and managing Reservations & Ticketing staff of the branch. - Achieved sustainable growth through tactical sales and focused marketing strategies, resulting in successfully meeting and exceeding branch sales targets over a period of two years As Reservations & Ticketing Assistant;- Single handedly managed the overall Island Aviation operation (offline) in Colombo, from Pre & Post flight assistance, Ticketing and Sales.