· Supporting with store procedures including, opening and closing the store, safetyand security.· Handling payments through the Lightspeed point-of-sale system· Keeping track of inventory· Delivering a high standard of customer service with a positive attitude· Managing food safety while keeping the establishment clean· Providing quality beverages and baked goods that are consistently in line withcompany standards.

· Creating, scheduling and sharing relevant content on official website, blogs and allsocial media platforms· Assisting the Marketing team with content writing for the monthly newsletter· Close coordination with the Business Development Director for creating write upsfor global events such as FITUR and WTM· Working with tour teams, tour guides and photographers for post travel content.· Using Mailchimp to send out email marketing campaigns for tour Partners.· Obtaining website traffic data through Google Analytics· Used ClickUp to manage marketing team tasks and for streamlining projectworkflows· Building engagement and responding online inquiries.· Using Canva to create new promotional campaigns for the company.

· Initiating tactical executions to achieve new membership targets.· Being the point of contact for the Membership Customer Service hotline.· Managing current & lapsed members while focusing on member’s retention· Creating contracts, flyers and other content through Canva · Planning and executing membership related events· Maintaining a healthy relationship with key stakeholders· Sponsorship canvasing for membership events

• Maintaining the SLIM Membership database on the ERP System & Microsoft Access• Canvassing new members• Handling membership renewals• Assisting SLIM as a volunteer for national events such as: National Sales Congress (NASCO) & People’s Awards

• Servicing meetings, producing agendas and taking minutes• Preparing memos, letters and screening emails of the Director• Managing databases and maintaining personnel files.• Updating the Directors calendar and scheduling appointments. • Assisting with recruitment and coordinating candidates for interviews.• Handling leave approval and absence management of employees on the HR Space (hSenid) System• Approving purchase orders and purchase requisitions on the Abas ERP System & SAP Business One System.

Responsibilities: • Conducting Assessment Centres and coordinating with recruitments• Shortlisting and Summarizing details of candidates for interviews• Drafting of contract letters & service letters for employees• Assisting with ‘Positive’ (Training tool for Trade Marketing Executives)• Drafting and uploading job adverts on the ‘topjobs’ website• Carrying out reference checks for potential applicants.

Responsibilities:• Hosting live on-air programs• Writing, voicing & translating on-air scripts, commercials and show trailers• Training new recruits