Senior Executive - Tours | Web Portal - Admin | Digital Marketing | Product Development & Marketing
Chennai, Tamil Nadu, India
Role as Sales & Operations:Attending to customer queries through emails and phones calls. Understanding Customers Needs and offering relevant services of travel needs. Also, having the good convincing ability to close the booking.Handling MICE Travel Requirements for both International & Domestic Destinations.Good knowledge about the selling of both inbound and outbound packagesCollect data on competitors activities and launch new tours & holiday productsLead Team to book tickets, reserve accommodation, organize rental transportation etc.Research to locate the best pricing for air availability, book tickets, reserve accommodation, organize rental transportation.Generate New Clientele and also revive the Old clientele and maintain the existing clientsEnd to end client Management includes reviews with the client, value addition to the client and proactive communication to internal and external clientsRole as Web Admin & Digital Marketing Consultant:Develop technical aspects of the company’s strategy to ensure alignment with its business goalsProviding technical direction instructions to the team as a key contributor.Web administrator of Parveen Holidays & Travels online portal (air ticketing & holiday packages). Supervise system infrastructure to ensure functionality and efficiency.Coordinate with Team for planning digital marketing campaigns, including web, SEO, email, social media and display advertising campaigns.Coordinate with Team for maintaining social media presence across all digital channels.Measuring and reporting on the performance of all digital marketing campaigns.Knowledge of Domestic & International destinations and creating and updating itineraries on the website.Evaluate important metrics that affect PHPL website traffic, service quotas, and target audience.Implementing and evaluating the latest technology trends that can be leveraged to improve productivity and innovation.
