Roberto Andres Abarca M. Email & Phone Number

Duran, Guayas, Ecuador

Manage the production of angleboard & hoses.Manage sales reportsLead a team of 3 people both in sales & production area.Create links with b2b customers.

Guayas, Ecuador

Programme aimed at training consultants according to the London Methodology. Audit: Audit process according to London's methodology at a production factory/retailer. Diagnostic: Diagnostic process at a food producer and retailer. In charge of observation studies (EO's) and statistical studies (EE's). Project: Adapted and created Power B.I. dashboards for the client,a logistic's company. Power B.I. dashboards were aimed to better managed fuel and understand product's demand.

Luque 502 Y Boyaca

Management training position in the main business areas of Deprati. During the process, people selected for this program go through a wide learning of the main business areas, such as operative, credit and commercial area. Through each area, as part of the program requirements, the trainee will handle different projects and will show his abilities for innovation, leadership and project management and business analysis.

Km 16 Via Duran Tambo

• Managed production reports to control waste reduction goals and improve production standards.• Managed billing and distribution of company routes to control distribution channels and optimize delivery dates.• Controlled sales reports to improve the sales department and build new customer’s relationships.• Project: Assisted Project Manager in a recycling project directed to create new products with the recycled HDPE, LDPE, PE, PP material. Worked in business analysis for market profit, next to the organization PUM NETHERLANDS.• Project: Email database migration.• Executed company’s paperwork to find new international customers.• Developed commercial relationships with other companies.

Parque Industrial Pascuales Km 16 1/2 Via Daule

• Assist trade-marketing area; handled CRM analytics for customer service, market research and business Intelligence.• Managed and controlled SAP reports for sales goals and customer satisfaction.• Translate management requirements into over 10 different tangible deliverables such as functional specifications, user cases, workflow/process diagram.• Managed SAP reports and B.I. to generate recommendation to sales and trade marketing area regarding KPI’s goals.• Improved efficiency in sales activities in 25% against former year.• Improved customer satisfaction in a 50% compared to former year’s measure, reducing index of customer complaints from 3,000 to 1,500 (average).

Ave. 9Th Of October

• Organized and managed personal documents of foreigner officials and their families working for the consulate.• Improved the established operative work related to cost and living expenses for the consulate officials.• Managed logistic assistance for events and auctions.• Maintained inventory of consulate’s private warehouses.• Managed business Analysis determine to improve the foreign official’s expenses. Business Analysis helped to decrease expenses in 30% and reduced budget for coming years.• Assisted Management department to improve office KPI’S for efficiency.

Master Of Electronic Commerce

The Dalhousie Master of Electronic Commerce (MEC) is the first of its kind in Canada, and is the only Canadian e-commerce program.

Bachelor Of Business Administration (Bba), International Business, Marketing