Quality Assurance Manager
Current- Developed and implemented quality systems, procedures, guidelines for regulatory compliance- Led internal and supplier quality audits, oversaw CAPA and change control processes- Managed teams of 16 quality control analysts and specialists- Authored SOPs, QA protocols, inspection readiness plans, training programs- Strong knowledge of ISO, GMP, GLP, GDP, GCP standards and FDA/EMA regulations - Subject matter expert in defect prevention, complaint handling, deviations, OOS results- Experience with statistical analysis, trending, reporting of quality data - Led responses and corrective actions during regulatory inspections- Implemented QA infrastructure, procedures, and training programs for a start-up biotech company - Led integration and streamlining of quality systems after an acquisition- Strong working knowledge of risk management frameworks and tools (FMEA, HAZOP, FTA, etc.)- Developed quality and performance metrics, dashboards, and reporting tools- Managed document control databases and change management processes- Authored validation protocols for equipment, computer systems, lab instruments- Extensive experience with CAPA, complaint, deviation, and OOS investigations- Led supplier qualifications, audits, and continuous improvement initiatives - Reduced product defect rates by 15% over 2 years through QA initiatives- Expertise in data integrity, record retention, and electronic documentation- Managed stability and product lifecycle management programs- Organized and hosted GMP training for staff across multiple sites- Skilled with QA management software and laboratory information systems